Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Shipping & Receiving Clerk - Niello BMW Sacramento

Niello BMW Sacramento

Shipping & Receiving Clerk - Niello BMW Sacramento

Sacramento, CA
Full Time
Paid
  • Responsibilities

    +--------------------------------------------------------------------------+ | SHIPPING & RECEIVING CLERK  | | | | We are looking for an experienced Shipping & Receiving Clerk to join our | | world-class team.  | | | | Our ideal candidate exhibits a can-do attitude and approaches his or her | | work with vigor and determination. Candidates should have demonstrated | | the ability to learn quickly and work effectively in a fast-paced, | | rapidly changing environment and be excellent at multi-tasking.  | | | | SUMMARY | | | | The Shipping & Receiving Clerk provides support to the Parts Department | | in the capacity as outlined below.  | | | | ESSENTIAL JOB FUNCTIONS  | | | | SHIPPING & RECEIVING ROLE | | | | - Ensures that we receive all products that are listed on vendor | | packing slips. | | - Ensures that part numbers on the parts match part numbers on the | | packing slips. | | - Documents any error in deliveries. | | - Ensures that all backorder parts are documented and filed. | | - Ensures that all customer parts are stored in correct special order | | bins (S.O.B.). | | - Ensures that all parts that need to be shipped are shipped out | | that day. | | - Checks in all returns from U.P.S. and other shipping companies. | | - Ensures that work area is kept neat and clean, and back area is neat | | and clean. | | - Ensures that all cardboard is broken down and in dumpster daily. | | - Ensures that all C.O.D. shipments are received and signed by office. | | - Helps parts stocker when time permits. | | - Assists all customers (retail and shop) in selecting required parts | | in a friendly, professional and efficient manner. | | - Informs customers of companion part requirements and specials, and | | ensures that the customer is exposed to the full product line. | | - Answers phone calls, providing price quotes and other information. | | - Reviews body shop estimates to be sure the parts that are ordered | | are correct and all pricing is in line with estimate. | | - Provides high level of service to internal and external customers. | | - Pulls and fills orders from stock. | | - Notifies Parts Manager of out-of-stock parts or shop materials that | | need immediate attention. | | - Locates out-of-stock parts from outside source and submits an | | emergency order, if necessary. | | - Notifies the service advisor and the customer when special ordered | | parts have been received. | | - Notifies the body shop when all parts have arrived and when they | | will be delivered. | | - Pulls orders for delivery to body shop, making sure all parts are | | tagged with customer names and job number. | | - Follows up on back-ordered parts. | | - Verifies will-call and back-order files weekly and returns to | | vendors, or stocks those items not picked up or required. | | - Replenishes inventory from overstock as needed. | | - Makes sure all internal requests for parts are billed on service | | repair order. | | - Ensures that all charge sales are signed by the customer. | | - Ensures that all customers receive their copy of the invoice | | (including credits). | | - Issues credit for parts returned, ensuring that the original | | invoice, or its number, is available so that purchase price can | | be verified. | | - Keeps orderly records of all repair orders, invoices, insurance | | estimates, and special order parts. | | - Sets up orders for daily shipment, delivery, or pick up. | | - Solicits wholesale accounts by phone. | | - Keeps front and rear counter areas clean and uncluttered. | | - Participates in all training programs that are made available. | | - Keeps current on new products and product updates. | | - Participates with the Parts Manager in maintaining a lost sales | | tracking program. | | - Maintains a professional appearance. | | - Assists in preparing for and performing annual parts inventory. | | - Other duties may be assigned. | | - Devote himself/herself to insuring satisfaction to customers. | | - Attend company meetings as required. | | - Maintain a follow-up system that encourages follow through with | | assigned projects. | | - Establish personal performance goals that are consistent with | | company standards of productivity and devise a strategy to meet | | those goals. | | - Review and analyze actions at the end of each day, week, month, and | | year to determine how to better utilize time and plans | | more effectively. | | - Understand the terminology of the business and keep abreast of | | technology changes in products and services. | | - Know and understand the federal, state and local requirements which | | govern the company’s business. | | - Follow lawful directions from supervisors. | | - Understand and follow work rules and procedures | | - Participate in performance management. | | - Interact well with others and be a positive influence on | | employee morale. | | - Uphold the company’s non-disclosure and confidentiality policies | | and agreements. | | - Work evening, weekend and holiday work hours as required. | | | | PARTS ROLE | | | | GENERAL EXPECTATIONS | | | | PHYSICAL REQUIREMENTS (SURROUNDINGS) | | | | - Spend time indoors in air-conditioned areas. | | - Sitting on a regular basis | | - Standing on a regular basis | | - Walking on a regular basis | | - Bending, twisting and/or stooping infrequently | | - Kneeling and/or Squatting infrequently | | - Lifting 25 lbs to 50 lbs | | - Infrequently Reaching and/or lifting overhead | | - Infrequently Climbing stairs | | - Repetitive hand/finger movement on a regular basis | | - Grasping/grabbing with hands infrequently | | - Pushing and Pulling  | | | | OTHER | | | | - Ability to read and comprehend instructions and information. | | - Professional personal appearance. | | - Excellent verbal/written communication skills. | | - Ability to meet company’s production and quality standards. | | | | QUALIFICATIONS | | | | - Driver’s License | | - Clean DMV | | | | EDUCATION | | | | High School Diploma (Preferred) | | | |                                     WHY JOIN THE NIELLO TEAM? | | | | OUR VISION | | | |      To be Northern California’s leading automobile dealer for the | | products we represent. | | | |  OUR MISSION | | | |       We are committed to providing distinctive automotive products and | | exceptional service while treating our customers and employees with | | unyielding integrity. | | | |  OUR CORE VALUES | | | |       We are a team | | | |       We respect each other | | | |       We encourage self-improvement | | | |       We hold high expectations | | | |       We embrace change | | | |       We enthusiastically value our customer | | | |       We support our community | | | | WE OFFER COMPREHENSIVE BENEFITS AND PERKS SUCH AS: | | | | Kaiser HMO, Sutter Health Plus HMO, Western Health Advantage HMO and HRA | | plans | | | | 401(k) with Company Match | | | | Vision & Dental plans (including orthodontic coverage) | | | | Company paid Life and AD&D | | | | Employee Assistance Program, Paid Time Off, and Paid Holidays | | | | Discounts on Company Products and Services | | | |                                     VOTED BEST PLACE TO WORK | | | | THE NIELLO COMPANY HAS BEEN RECOGNIZED BY AUTOMOTIVE NEWS AN INCREDIBLE | | 26 TIMES IN THEIR ANNUAL LOOK AT THE TOP 100 BEST DEALERSHIPS TO WORK | | FOR. THE NIELLO COMPANY IS PROUD TO HAVE HAD NINE DEALERSHIPS ON THIS | | LIST SINCE THE INCEPTION OF THE PROGRAM, MANY OF WHICH ARE MULTI-YEAR | | AND BACK-TO-BACK RECIPIENTS. THE NIELLO COMPANY HAS ALSO BEEN RECOGNIZED | | AS A BEST PLACE TO WORK MULTIPLE TIMES BY THE SACRAMENTO BUSINESS | | JOURNAL. | +--------------------------------------------------------------------------+