JOB-SPECIFIC EXPECTATIONS

• Repairs vehicles per estimate and according to manufacturer standards.
• Checks parts against estimate and ensures proper parts are ordered and received.
• Prepares vehicles for body repair work.
• Notifies management of any additional repairs needed.
• Notifies management of any difficulties or problems that may prevent a quality job from being performed or cause a change in the promised time.
• Maintains tools and equipment in a proper state of repair.
• Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer.
• Complies with all laws and regulations pertaining to paint, thinners, and other hazardous materials. Reports any deviations to management.
• Cooperates and assists other personnel in the repair and prepping of vehicles.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Operates all tools and equipment in a safe manner.
• Reports to work with a positive attitude, on time and ready to work.
• Maintains high customer satisfaction standards.

GENERAL EXPECTATIONS

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state, and local requirements which govern the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

QUALIFICATIONS

• High school diploma or the equivalent.
• Manufacturer Certifications preferred:
  • I-Car Platinum.
  • ASE Certified.

LICENSES

• Driver's License.

OTHER

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

PHYSICAL REQUIREMENTS (SURROUNDINGS)

• Move throughout the company facility for most of the shift.
• Sitting infrequently.
• Standing on a regular basis for prolonged periods.
• Walking on a regular basis.
• Bending, twisting and/or stooping on a regular basis.
• Kneeling and/or Squatting on a regular basis.
• Lifting 25 lbs. to 50 lbs. on a regular basis.
• Reaching and/or lifting overhead on a regular basis.
• Climbing stairs.
• Repetitive hand/finger movement on a regular basis.
• Grasping/grabbing with hands on a regular basis.
• Pushing and Pulling on a regular basis.

WHY JOIN THE NIELLO TEAM?

OUR VISION

To be Northern California’s leading automobile dealer for the products we represent.

OUR MISSION

We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

OUR CORE VALUES

      We are a team.

      We respect each other.

      We encourage self-improvement.

      We hold high expectations.

      We embrace change.

      We enthusiastically value our customer.

      We support our community.

WE OFFER COMPREHENSIVE BENEFITS AND PERKS SUCH AS:

• Kaiser HMO, Sutter Health Plus HMO, Western Health Advantage HMO and HRA plans.
• 401(k) with Company Match.
• Vision & Dental plans (including orthodontic coverage).
• Company paid Life and AD&D.
• Employee Assistance Program, Paid Time Off, and Paid Holidays.
• Discounts on Company Products and Services.

VOTED BEST PLACE TO WORK

THE NIELLO COMPANY HAS BEEN RECOGNIZED BY AUTOMOTIVE NEWS AN INCREDIBLE 26 TIMES IN THEIR ANNUAL LOOK AT THE TOP 100 BEST DEALERSHIPS TO WORK FOR. THE NIELLO COMPANY IS PROUD TO HAVE HAD NINE DEALERSHIPS ON THIS LIST SINCE THE INCEPTION OF THE PROGRAM, MANY OF WHICH ARE MULTI-YEAR AND BACK-TO-BACK RECIPIENTS. THE NIELLO COMPANY HAS ALSO BEEN RECOGNIZED AS A BEST PLACE TO WORK MULTIPLE TIMES BY THE SACRAMENTO BUSINESS JOURNAL.