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Cashier/Receptionist Part Time - Mini

Niello Mini

Cashier/Receptionist Part Time - Mini

Sacramento, CA
Part Time
Paid
  • Responsibilities

    ESSENTIAL DUTIES include the following. Other duties may be assigned.

    Reports to work with a positive attitude, on time and ready to work.

    Maintains high customer satisfaction standards.

    Maintains a professional appearance.

    Keeps work area neat and clean.

    Cashier:

    • Greets customers at the cashier window in a pleasant and professional manner.

    • Computes customer bills.

    • Receives cash, checks and credit card payments from customers; records amount received.

    • Makes change and issues receipts to customers.

    • Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.

    • Reconciles cash drawer daily.

    • Answers customer questions about service performed or products purchased, or refers them to someone who can.

    • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

    • Provides clerical and secretarial assistance to departments as needed.

    • Acts as backup to switchboard operator.

    • Assists in the filing process.

    Receptionist::

    • Answer and route all incoming calls to the proper pon.

    • Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold.

    • Take thorough messages, indicating the caller’s name, company if applicable, the time and message the caller wishes to leave.

    • Communicate messages to the appropriate parties in a timely manner.

    • Provide basic information to callers who have general inquiries.

    • Assist business office with miscellaneous duties, when time allows.

    • Notify telephone maintenance Company of switchboard difficulties.

    QUALIFICATIONS

    Ability to communicate effectively.

    Independently motivated with the ability to work within a team environment.

    Excellent customer service/satisfaction skills.

    Organized and computer proficient.

    Clean DMV.