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Call Center Representative
N
Niello Volkswagen
Call Center Representative
Sacramento, CA
Full Time
Paid
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Responsibilities
Acquisition Specialist
Purchase a minimum of 20 vehicles per month.
Possess ability to do finance paper work and accounting (AU).
Making outbound calls to generate appointments
Educating guest on the options available through Vehicle Acquisition Network
Responsible for daily, weekly, and monthly reporting
Set 80 appointments, 60 show and purchase a minimum of 20 vehicles.
Utilize Dealer Socket as required.
Train, encourage and coach new Acquisition Team Members.
Develop relationships with guest and lead them through the acquisition process
Follow up with customers after the acquisition process.
Possess a tremendous team building attitude with a GREAT step zero!
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales
Maintains professional appearance
Other duties as assigned
QUALIFICATIONS
Strong customer service skills
Enthusiastic and positive personality
High energy, especially when handling customer objections
Excellent organizational skills
Ability to multi-task
Good phone etiquette
Strong computer skills
Maintains professional appearance