Qualifications
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.
- Bachelor’s degree in a scientific, business or related field (or equivalent work experience)
- 2+ years of direct food testing, high intensity customer service, or other business-related experience
- Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
- Thick-skinned – ability to receive and deliver difficult news
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
- Demonstrated ability to plan, multi-task and prioritize
- Demonstrated teamwork, communication (written and verbal), and organizational skills
- Ability to work independently
- Knowledge of other software applications (i.e. CRM, NIMS, CLQ, CLO, EOL, Tableau, CLIP) preferred
- Ability to work to multiple deadlines
- Ability to learn technical chemistry and microbiology testing requirements
- Ability to communicate appropriately and effectively with internal and external clients
- Positive attitude and sense of urgency
- Experience in a scientific or logistics environment is heavily weighted
- Act in a professional manner at all times including professional attire on client video calls and visits
- Knowledge of infant formula regulations preferred
Other Factors:
- Flexibility to participate in meetings across various time zones outside core working hours
- Occasionally working extended hours in order to adhere to client deliverable timelines
- Domestic travel may be necessary
- % of time: 0-25
- % that requires overnight: 1/2 of total
- Travel primarily to where: Client Offices, Sales Meetings, Other Eurofins locations, Trade Shows/Conferences as applicable
Additional Information
What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.
Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.