Job Description

Client Manager, NIQ Retail Analytics

Location: Remote (must be physically based in the US) - Chicago, IL preferred

Reference ID: REFID982939

About this job

NielsenIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership. Our work helps clients set pricing strategies, introduce new products, and determine what products are seen on the shelf and online. Our Client Engagement team members are experts within their categories and NielsenIQ solutions, and our clients view them as trusted partners.

Be curious. Be collaborative. Be forward-thinking. Join the Retail Analytics Client Engagement Team and work with our clients as a consultant, a problem solver, and the voice of NielsenIQ.

When you join the NielsenIQ team, you’re signing up for an experience that requires flexibility, curiosity, and passion.

Responsibilities

The NielsenIQ Retail Analytics team is looking for a Client Manager to support client needs and strategically manage client relationships across a portfolio of accounts. This is your opportunity to work with world-class data assets and deliver value on a massive scale.

Working under the guidance of an Associate Client Director, the Client Manager will contribute to overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train clients and internal users on using our applications, and proactively identify ways clients can use NIQ solutions to answer their relevant business questions.

As a Client Manager, you will:

• Train retailers on how to use NielsenIQ data and dashboard solutions to execute pricing, promotion, and assortment decisions
• Lead client teams by designing, selling, executing, and presenting analytic studies to meet client’s research objectives
• Penetrate and establish enduring client relationships with senior decision-makers at clients by demonstrating ongoing value by driving client outcomes
• Ensure quality data, proactive insights, and action-oriented solutions are delivered to clients
• Grow and develop with a team responsible for delivering against client commitments
• Accountable for driving account renewals and overall portfolio value to meet revenue goals
• Identify opportunities to collaborate across NielsenIQ teams and uncover sales opportunities with clients.

Qualifications

You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients and mold it into a story that flows and drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.

• Bachelor's degree required
• 4+ years’ applicable experience, preferably within the Retail or Consumer Packaged Goods industry
• Strong analytical aptitude
• Highly proficient in various software solutions and digital technologies, including SQL, Google Suite, and Microsoft applications, including Excel and PowerPoint. Familiarity with MicroStrategy is a plus.
• Proven experience with successfully meeting sales revenue targets is a plus
• Related industries include Retail, Pricing, Analytics, Promotion, Supply Chain, Consumer Packaged Goods, Consulting, Information, Sales
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills
• Skilled & polished communicator, including group presentations & proposal writing
• Ability to sell NielsenIQ solutions that help our clients meet strategic goals.
• Demonstrated mastery in data analysis & application to client business issues
• Demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues
• People management, training, and development experience preferred
• Strong project management skills & "storytelling" abilities
• Able to work collaboratively with internal & external teams
• Strong sense of urgency and accountability to drive client outcomes

Our Benefits

• Flexible working environment
• Health insurance
• Parental leave
• Life insurance

Qualifications

Please kindly note, the following job advertisement is intended exclusively for internal combined-Company existing employees of NIQ & GfK. If you are not an existing NIQ or GfK employee, we regret to inform you that your application for this position will not be considered. However, we encourage you to explore other opportunities that align with your qualifications and career aspirations within our organization.

Additional Information

Please kindly note, the following job advertisement is intended exclusively for internal combined-Company existing employees of NIQ & GfK. If you are not an existing NIQ or GfK employee, we regret to inform you that your application for this position will not be considered. However, we encourage you to explore other opportunities that align with your qualifications and career aspirations within our organization.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.