Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Position: Night Auditor Location: Holiday Inn Express and Suites, 811 E Grand Ave, Bensenville, IL 60106 Pay: $18.00 - $20.00 per hour Shift: 10:00 PM to 6:00 AM Benefits:
Employee discounts
401(k) retirement plan
Career growth opportunities
Bonuses
Job Summary: Holiday Inn Express and Suites is seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will oversee the front desk operations during the overnight shift, ensure guest satisfaction, and perform end-of-day financial reconciliation to maintain accurate records.
Key Responsibilities:
Greet and assist guests with check-in, check-out, and other inquiries in a professional and friendly manner.
Balance and audit daily financial transactions, including room charges, payments, and cash handling.
Prepare and distribute daily reports for management.
Resolve guest complaints or issues promptly and professionally.
Maintain the security of the hotel during the night shift, ensuring the safety of guests and staff.
Monitor and respond to phone calls and emails as needed.
Assist with setting up the breakfast area, if required, for the morning shift.
Ensure the front desk area is clean and organized.
Qualifications:
Previous experience in a hotel front desk or accounting role is preferred
Strong mathematical and problem-solving skills.
Excellent customer service and communication skills.
Ability to work independently and manage time effectively.
Proficient in basic computer applications and hotel management software (training will be provided).
Flexibility to work overnight shifts, including weekends and holidays.
Job Type: Full-time
Work Location: In person