The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities: • Respond to and resolve guest concerns promptly by working with the appropriate departments. • Handle reservations via phone, email, or in person, including individual and group bookings. • Process payments, generate invoices, and reconcile transactions at the end of each shift. • Welcome guests warmly, manage check-ins and check-outs, and provide room keys. • Address guest inquiries about hotel services, amenities, and local attractions. Qualifications: • Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Proven customer service experience with a strong guest-focused mentality • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $15 - $16 hourly

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