Night Auditor

voco | The Clair

Night Auditor

Cincinnati, OH
Paid
  • Responsibilities

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Provide exceptional service to all hotel guests during their stay • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Some college is preferred but a high school diploma or equivalent is required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Outstanding communication skills and excellent customer service skills are required • Must be computer proficient; experience with accounting or reservation software is a bonus • Overnight shift; requires flexible hours • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $16 - $18 hourly

    • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment