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Office Coordinator (Bilingual)

Nina's Mexican Foods, Inc.

Office Coordinator (Bilingual)

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB TITLE:                                       Office Coordinator             

    DEPT:                                                  Administration

    REPORTS TO:                                  Office Manager Lead

    JOB CLASSIFICATION:                Hourly Non-Exempt

    BASIC FUNCTION:                        Responsible for the Management of the Office

    PURPOSE

    The purpose of this position is to manage the Office, and oversee all administrative functions. This position will be located at West Sacramento, CA location.  This position requires the ability to multi-task in a fast-paced warehouse environment.

    ESSENTIAL JOB FUNCTIONS

    Receive and assist customers, clients, and visitors in a polite and pleasant manner with a good smile. 

    Answer phone calls and redirecting them to the concerned people effectively.

    Receive postal courier packages addressed to the employees of the organization and send them to the addressed person correctly.

    Coordinate the communication between employees of different departments.

    Record complaints, problems, queries and provide suitable answers and assistance for the drivers.

    Receive and process weekly route settlements

    JOB DUTIES AND RESPONSIBILITIES

    • Mail letters and other documents, messages to the necessary people.
    • Receive phone and fax orders.
    • Conduct data entry of orders, invoices, and Bill of Ladings.
    • Arrange travel/accommodation arrangements for the employees and clients.
    • Maintain the Visitor log recording and tracking entry and exit times.
    • Receive checks and make deposits.
    • Coordinate the appointments and consultation time of the supervisors and clients with the management and other employees of the organization.
    • Provide excellent customer service with good satisfaction.
    • Other duties as assigned by supervisor and/or Division Manager.
    • 10 Key machine by touch

    COMPETENCIES

    ·         Initiative

    ·         Leadership

    ·         Time Management

    ·         Decision Making

    ·         Communication Proficiency

    ·         Organization Skills

     

    SUPERVISOR RESPONSIBILITIES

    ·         Supports company operations by maintaining office systems and supervising Office Staff.

    ·         Must exercise ethical behavior at all times in the work environment.

    ·         Must exercise sensitivity in communications among Office Staff, and anyone the Office Coordinator comes in contact with.

    ·         Responsible for the selection, interviewing, training and managing of the Office Staff. However, this position is not responsible for the hiring and firing decisions of the Office Staff.

    ·         Responsible for the oversight of the Office.

    ·         Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

    ·         Provides historical reference by defining procedures for retention, protection, (scanning), retrieval, and transfer of records.

    EDUCATION

    ·         High school required

    ·         Bachelor’s, or Associate’s degree and/or equivalent degree in any subject or field preferred.  Relevant experience and training in front office administration is preferred

    WORKING ENVIRONMENT

     ·         Must be comfortable in a warehouse environment

    PHYSICAL DEMANDS

    ·         Some lifting may be required of boxes up to 15-20 pounds of supplies and paperwork.

    REQUIRED QUALIFICATIONS

    ·         Must have previous experience as an Office Manager.

    ·         Communicate timely with Management through phone or e-mail.

    ·         Access to reliable and insured vehicle with current and valid driver’s license.

    ·         Proficiency in Microsoft Office required (Access, Word, Excel, and Outlook).

    ·         Must have strong customer service skills.

    ·         Ability to work in a high-energy team environment.

    ·         Detail oriented, and ability to multi-task.

    ·         Strong written and verbal communication skills.

    ·         Bilingual Spanish-English is a plus.

    ·         Strong communication, importantly oral and presentation skills are required.

    ·         Good quantitative and aptitude knowledge.

    ·         Proficiency in using computers and telephone.

    ·         Must possess customer service relation and coordination skills.

    ·         Must be pro-active in approach.

    POSITION TYPE AND EXPECTED WORK SCHEDULE:

    ·         Working hours will be 7:00am to 4:00pm Monday through Friday, and you may be required overtime as needed.

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

     

    Company Description

    Sales, Distribution and Transportation