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Office Administrator

Nina's Mexican Foods, Inc.

Office Administrator

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Job Description

    • Receive and assist customers, clients, and visitors in a polite and pleasant manner with a good smile. 

    • Answer phone calls and redirecting them to the concerned people effectively.

    • Receive postal courier packages addressed to the employees of the organization and send them to the addressed person correctly.

    • Coordinate the communication between employees of different departments.

    • Record complaints, problems, queries and provide suitable answers and assistance for the drivers.

    • Receive and process weekly route settlements

    • Mail letters and other documents, messages to the necessary people.

    • Receive phone and fax orders.

    • Conduct data entry of orders, invoices, and Bill of Ladings.

    • Arrange travel/accommodation arrangements for the employees and clients.

    • Maintain the Visitor log recording and tracking entry and exit times.

    • Receive checks and make deposits.

    • Coordinate the appointments and consultation time of the supervisors and clients with the management and other employees of the organization.

    • Provide excellent customer service with good satisfaction.

    • Other duties as assigned by supervisor and/or Division Manager.

    • 10 Key machine by touch

    • Supports company operations by maintaining office systems and supervising Office Staff.

    • Must exercise ethical behavior at all times in the work environment.

    • Must exercise sensitivity in communications among Office Staff, and anyone the Office Coordinator comes in contact with.

    • Responsible for the selection, interviewing, training and managing of the Office Staff. However, this position is not responsible for the hiring and firing decisions of the Office Staff.

    • Responsible for the oversight of the Office.

    • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

    • Provides historical reference by defining procedures for retention, protection, (scanning), retrieval, and transfer of records.

    • Must have previous experience as an Office Manager.

    • Communicate timely with Management through phone or e-mail.

    • Access to reliable and insured vehicle with current and valid driver’s license.

    • Proficiency in Microsoft Office required (Access, Word, Excel, and Outlook).

    • Must have strong customer service skills.

    • Ability to work in a high-energy team environment.

    • Detail oriented, and ability to multi-task.

    • Strong written and verbal communication skills.

    • Bilingual Spanish-English is a plus.

    • Strong communication, importantly oral and presentation skills are required.

    • Good quantitative and aptitude knowledge.

    • Proficiency in using computers and telephone.

    • Must possess customer service relation and coordination skills.

    • Must be pro-active in approach.

     

    Company Description

    Sales, Distribution and Transportation