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Customer Service Representative

Nittany Valley Sports Centre

Customer Service Representative

State College, PA
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Description:

    Our Customer Service/ Café Assistant position will be cross-trained to work both the Front Desk area and our Courtside Café. Training will be provided for our scheduling software, POS system, and

    appliances in the café.

    Qualifications:

    Excellent interpersonal skills, good computer skills, enjoy working with the public.

    Duties::

    · Greeting customers

    · Answering telephone

    · Answering customer questions regarding the facility and all the programs that are run within it

    · Monitoring company e-mail and message services and responding to messages

    · Assisting management and marketing staff with e-mail and telephone sales and marketing campaigns

    · Setting up facility rooms and equipment

    · Taking and filling food and beverage orders

    · Preparing food using hot oil fryers and TurboChef ovens using prescribed recipes

    · Operating computer point-of-sale and scheduling software

    · Facility upkeep

    · Ability to work evenings and weekends (hours may increase during the facility’s peak periods).