About our Company

We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.

We are seeking a dynamic Security Manager. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

Establish and maintain good communication and teamwork with fellow colleagues and other departments within the hotel

Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness

Interview, select, review, and counsel security officers to maintain order throughout the hotel

Train new employees according to all corporate specifications, including documentation

Assign duties and schedule staff, balancing needs of hotel and productivity standards

Monitor staff activity and coach subordinate performance

Watch for suspicious persons entering, exiting, or loitering around building

Conduct walk through observations of the entire hotel

Promote safe work practices

Ensure compliance with OSHA standards and preventative measures

Develop and administer safety incentive programs

Chair Safety Committee and enforce safety programs

Develop, revise, and advise key personnel of emergency procedures

Investigate accidents, thefts, property loss, and unlawful activities by documenting details and advising management

Track departmental safety records and document medically treated and non-treated injuries

Coordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, evacuation drills, etc.

Compile and distribute departmental reports, such as property loss correspondence

Read incoming correspondence and disseminate pertinent information to staff members

Organize and conduct departmental safety committee meetings

May also coordinate “walk throughs” of hotel with security staff as needed for inspection purposes, coordinate training of department and termination of all security department personnel, work with staff on all “special events” programs within the hotel and participate in courses related to filed to remain current

Take ownership of all service issues brought to your attention by guests

Maintain an increased awareness of safety issues throughout the hotel

Participate in scheduled departmental and administrative meetings as requested

Maintain positive relationship with Community Board, FDNY and NYPD

Ensure all Security Guard certifications are active and updated

Along with Director of Engineering, maintain Building Compliance

Summary of Job Requirements:

Must have 2+ years experience in Hotel Management.

Excellent customer service skills.

Clear verbal and written communication skills.

Detail oriented and ability to work in fast paced environment.

Computer skills, including Microsoft Office and Excel.

Excellent follow up skills.

Excellent time management skills.

Excellent listening skills.

Experience training and managing multilingual staff.

Must have existing T89 FLSD license

Must have existing NY State Security license

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

About our Brand

Inspired by the idea of the grand European home, NoMad is a collaboration of the finest talent in architecture, design, food and beverage, and hospitality. The heart of NoMad’s culture is expressed through highly personalized service, resulting in a rich, layered guest experience. Romantic and refined, NoMad feels more like a residence than a hotel, celebrating the tension between classic design and modern luxury.