Job Description

**NORCO, INC. IS CURRENTLY OFFERING A SIGNING BONUS OF $1,500 FOR THIS POSITION.  DETAILS OF THE SIGNING BONUS CAN BE DISCUSSED DURING THE INTERVIEW. **

Norco is currently seeking an individual to fill our IT Technical Help Desk position. The IT Technical Help Desk is responsible for supporting the personal computer hardware/software operations. Other responsibilities include, but are not limited to:

• Setup and install new PC's, thin clients, peripherals, and related equipment
• Configure, troubleshoot, and maintain handheld devices in a wireless network environment
• Software installation for Microsoft products and other applications as defined by Information Systems Manager
• Maintain user accounts across multiple systems
• Keep track of issues and resolution using trouble-ticket software
• Perform other tasks as assigned or necessary

Qualifications

• Four year degree preferred
• Associates in a computer related field or 2 year certification preferred
• Experience or working knowledge of PC architecture and concepts, hardware installation and configuration, component installation and configuration, and peripheral installation and configuration
• Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA) 
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco through United Heritage
• Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

NORCO, INC IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

NORCO, INC IS A DRUG-FREE WORKPLACE.