Job Description

Norco is currently seeking an individual to join our team as our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

• Greet customers in a professional and enthusiastic way
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Efficiently assess customer needs for product or services
• Educates patients/clients on medical products and services
• Fit and sell medical products and services to customers
• Process customer orders and accurately input customer orders into the computer
• Keep showroom stocked, clean, organized and presentable
• Perform other tasks as assigned or necessary

Qualifications

• Medical background including Respiratory Therapy and Nursing experience is a plus
• In-depth knowledge of home medical products, placement, availability and pricing
• Ability to occasionally lift and/or carry objects weighing up to 50 lbs
• Ability to sit, stand and walk for extended periods of time
• Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
• Computer literacy and a typing test will be part of the interview

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco through United Heritage
• Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Norco, Inc is a Drug-Free workplace.