Department: PMG Hospitalists

Schedule/Status: 8:00am-5:00pm

Standard Hours/Week:

40

GENERAL DESCRIPTION Under the direction of the Operations Manager, the Clinical Coordinator plans, supervises, and coordinates daily clinical practice operations. This position works collaboratively with Physician and NBMS senior leadership to achieve and maintain clinical quality, financial viability, service excellence and customer satisfaction. This position requires a 5 day work week with office hours Monday – Friday, 8:00 am-5:00 pm. The Office Coordinator is responsible for working in collaboration with practice’s physician(s) to manage overall operations. This position reports directly to the Operations Manager and indirectly to the Executive Director.

KEY RESPONSIBILITIES

Understands, supports and communicates to the practice the North Brevard Medical Support and Parrish Medical Center’s vision, strategic plan and business plan.

Works collaboratively with senior leadership to align practice goals with the organization’s mission to ensure outstanding quality and service.

Adheres to North Brevard Medical Support and Parrish Medical Center’s policy and procedure to human resource management and applies such policies and procedures consistently with input from senior leadership.

Demonstrates effective hiring and management of staff with input from senior leadership.

Works collaboratively with senior leadership to oversee financial control systems, accounts receivables and budgets.

Utilizes financial and operational principles in daily practice operations.

Cultivates a relationship of mutual respect and trust with providers and staff.

Works in conjunction Operations Manager, Human Resources Manager and Executive Director to facilitate provider understanding and acceptance of good business management.

Maintains a relationship with Case Management, ED, Security, Nursing, Clinical Informatics and Medical Staff Services to ensure physician participation, physician scheduling and patient follow through.

Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education.

Exhibits professionalism in dress, style and manner.

Coordinates all clinical elements of the inpatient practice (i.e. death certificates, Prescription refills, Home Health/PT/ST Orders, Care Plans, patient calls) and works collaboratively with physicians to resolve.

Contributes to financial viability through service quality and clinical excellence. Assures appropriate IS and communication systems are available to efficiently meet practice needs.

Coordinates the ordering of supplies for the office, meeting schedules for physicians, administrative requests for physicians, patient requests, call schedules and other administrative duties as assigned.

Oversees all clinical elements for multiple inpatient departments to ensure patient satisfaction, ensures all incoming prescription refill requests are being handled timely, ensures all medical records are dictated and e-signed in a timely manner, ensure all patient requests are handled and responded to promptly.

Supports and applies a working knowledge of North Brevard Medical Support and Parrish Medical Center’s Standards, Department Policies and Procedures.

Upholds all applicable regulatory agency guidelines.

Adheres, supports and embodies North Brevard Medical Support and Parrish Medical Center’s Customer Service Commitment to Excellence.

Performs similar or related duties as assigned.

Knows fire, disaster and safety procedures and regulations as it pertains to the work area.

KEY JOB REQUIREMENTS

Formal Education:

Candidates must possess a High School Diploma or GED; a college degree is preferred. Vocational or other technical school, certification, training or apprenticeship required beyond high school.

Work Experience:

1 years to < 5 years

Required Licenses, Certifications, Registrations:

Registration by the American Medical Technologists, Certification as a Medical Assistant by the American Association of Medical Assistants, or two years work experience preferred.