Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Part-time Instructor Pool - Communication

Long Island Community Hospital

Part-time Instructor Pool - Communication

Reston, VA
Full Time
Paid
  • Responsibilities

    Long Island Community Hospital has served this richly diverse region as a patient-first community hospital for more than 60 years. As Long Island's only independent community hospital, we are 100% committed to becoming the community's healthcare provider of choice with our greatly enhanced services including the Knapp Cardiac Care Center, our highly-advanced heart disease diagnosis and treatment facility, our new modern surgical pavilion, our unique ER approach, and our high-touch services including women's imaging, sleep laboratory and orthopedics and more. These services are delivered with the highest level of compassion by our LI Community Hospital staff - Long Islanders with an unmistakable mix of courage and heart who care about the people right here in our community and whose sole purpose is to provide personalized comfort. For more information, go to licommunityhospital.org , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram .

    Position Summary:
    We have an exciting opportunity to join our team as a Customer Service Rep.

    In this role, the successful candidate is responsible and accountable for the timely and accurate insurance clearance of pre and post inpatient and outpatient accounts from Epic Work Queues and performs insurance benefits verification to confirm eligibility for scheduled or prospective.

    Position Responsibilities:

    • Reviews for appropriate coordination of benefit and identifies discrepancies prior to
    • Determines insurance authorization requirements for services scheduled or
    • Ensures all scheduled services are authorized and appropriate notification and/or referral is obtained prior to the date of service to ensure payment for services.
    • Ensures clear and timely documentation of all insurance clearance activities and outcomes, including authorization information in Epic. Performs all required follow-up to secure authorization pre-service, including follow-up with providers’ offices, scheduling departments and insurance companies.
    • Performs medical necessity review for applicable services to ensure diagnosis is covered under insurance carrier clinical bulletin policy for outpatient appointments as scheduled.
    • Determines patients’ benefit level based on in-network or out-of-network
    • Identifies non-par plan status and follows appropriate out of network workflow based on service and payor type. Calculates and communicates patients’ estimated out of pocket hospital financial responsibility pre-service for scheduled or prospective services utilizing the Epic Estimator tool or International
    • Understands performance measures and is accountable for meeting monthly target goals as determined based on service and payer.
    • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, and pressures of deadlines, competitive requirements and/or a heavy workload.
    • Demonstrates optimal customer service skills when interfacing with patients, patients’ families, physicians, physician office staff, and hospital colleagues.D
    • Demonstrates excellent communication skills; uses appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent
    • Works collaboratively with and acts as a liaison with a variety of internal departments within NYULH, external business partners, external departments, and NYULH’s contracted
    • Works independently, takes initiative, and escalates to leadership
    • Responsible for answering and redirecting phone calls as needed and responding to emails
    • Adhere to compliance and departmental policies and procedures including compliance with 100% of HIPAA requirements, required trainings, and other Hospital mandated activities.
    • Perform other duties as assigned

    Position Qualifications:

    Strong knowledge of front-end hospital, medical office, patient access, revenue cycle and /or practice operations.

    Knowledge of medical and insurance terminology. Knowledge of insurance benefit verification tools including payor portals, RTE, etc. Ability to perform with accuracy and attention to detail for meeting payer-imposed deadlines on a daily basis. Ability to compose and edit logical, detailed, comprehensive and grammatically correct correspondence. Ability to communicate effectively with a wide variety of personnel including patients, families, physicians and staff. Experience and competency with varied computer hardware and software, including

    registration and billing systems, word processing, spreadsheet, database, scheduling, communications. Ability to handle matters of highly confidential and sensitive nature. Ability to recognize and identify problems, recognize implications and propose alternative solutions. Skill in prioritizing assignments to complete work in a timely manner.

    Skill in working independently and in following through on assignments with minimal direction.

    Qualified candidates must be able to effectively communicate with all levels of the organization.

    Long Island Community Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

    Long Island Community Hospital is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
    If you wish to view Long Island Community Hospital's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

    Long Island Community Hospital provides a salary range to comply with the New York State Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,633.00 - $48,633.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

    To view the Pay Transparency Notice, please click here

    Required Skills

    Required Experience

  • Qualifications

    REQUIRED EXPERIENCE AND EDUCATION:

    • Bachelor’s degree in Supply Chain, Logistics, or related field. May consider related years of experience.
    • 5 - 7 Years of Experience in Transportation Planning, Logistics, Distribution, or Planning and Scheduling

     

    Travel: Minimal

  • Industry
    Hospital and Health Care