Job Description

The North Seattle Veterinary team invites you to be our newest Client Care Coordinator!

We are an independent, women-owned small business serving our Seattle community for over 30 years in the Northgate area. Our goal is to practice high quality, collaborative medicine; making sure our clients feel at home and part of the decision making process in their pet's veterinary care. Our clinic and team has a wealth of experience and personality and we encourage personal growth, positivity and a healthy dose of humor. (We also supply snacks and caffeine for those tougher days!)

If you are interested in working within a positive team environment and have excellent customer service skills, thrive when juggling a number of tasks at once, and have a keen eye for details, we want to hear from you!

Our office is busy and growing. Expect a fun, fast-paced challenge; to have your ideas and suggestions heard; to learn something new almost every day; to go home with the satisfaction of knowing that by nurturing the health of animals through quality medicine and open communication, we are working to support the emotional ties that bond people to their pets.

VETERINARY RECEPTION EXPERIENCE PREFERRED. Schedule is Full Time, ~32-40 hrs per week Please send a resume and cover letter to the email link provided below outlining your relevant experience and interest in the position.  Please include what your favorite animal is and why.

RESUMES SENT WITHOUT A COVER LETTER WILL NOT BE REVIEWED. REPORTS TO: Practice Owners, Manager, Front Desk Manager The client care co-ordinator is the client's first contact when calling or visiting our practice and as such represents the professional image of our practice to callers and visitors. They answer telephones and emails, greet clients, prepare patient files, receive and relay client correspondence, update client financial records and process client invoices. The exceptional client care co-ordinator has the ability to diffuse negative client situations and foster client bonding while working to maintain a positive team environment within the hospital.

Qualifications

EDUCATION AND LICENSE REQUIREMENTS

• High school diploma or equivalent.
• Background of customer service/reception in a busy office environment or veterinary clinic preferred.
•  Typing skills required.
•  Computer knowledge required; experienced with Word, keyboarding, and use of communication tools such as email/internet.

EXPERIENCE REQUIREMENTS

• Significant experience with basic office functions and multiple phone lines in a busy office environment.
• Previous reception and veterinary practice experience is preferred but not required.

Additional Information

We offer competitive compensation along with a comprehensive benefits package, including: health/dental/vision coverage, paid vacation, a company matched IRA retirement plan, generous personal pet care discounts and more. 

Your information will be kept confidential according to EEO guidelines.