Plan, prepare and organize up to the most complex real estate loan documentation. Ensure accurate and expeditious loan closings while providing superior Member service while working accurately and efficiently in a fast paced environment.
THE BIG STUFF (THE JOB):
- Arrange for the opening of escrows through title companies; order and review preliminary title reports for accuracy and acceptability.
- Verify all types of borrower income from basic paystubs to complex personal and business tax returns as required in DU messages and RCU procedures.
- Order appraisal and all other third party documents, e.g., tax service, flood certification, and credit report, as applicable. Review all such documentation for accuracy and acceptability.
- Review appraisals to ensure that required level of appraisal fieldwork has been completed, that they are of professional quality and are prepared in a way that is consistent with FNMA and RCU requirements.
- Request, review and obtain proper documentation on all mortgage loans, and inform Loan Officer if follow-up is needed.
- Review mortgage applications to ensure accuracy, completeness and compliance with government, internal, and investor standards.
- Prepare and submit a complete and accurate file to underwriting.
- Inform Loan Officers of underwriting conditions, and all other relevant information regarding the status of the file.
- Take ownership of processing highly sensitive or uniquely complex loan files (employees, member service escalations)
- Review denials for opportunities to restructure or counter offer.
- Collect, and provide instructions for collecting, required documentation and scheduling appointment for signing of mortgage loan documents.
- Promptly identify issues raised in documents received, address any such issues and notify the Loan Officer accordingly.
- Ensure all required conditions have been cleared prior to disbursement of loan funds and resolve any issues with escrow.
- Answer and respond to telephone calls within established performance and service guidelines.
- Draw loan documents and fund mortgage loans on an as needed basis.
- Cross-sell other Credit Union products and services that are appropriate to each Member on an as needed basis.
- Ensure files are fully documented, accurate and complete prior to auditing function.
- Coordinate and communicate with Loan Officer to ensure Member expectations are understood and met.
- Send compliance documents (Loan Estimate, Closing Disclosure, Appraisals, etc.) to Members as assigned by Loan Officers.
- Identify expired counteroffers and send out Statement of Credit Denial and Adverse Action Letters as required.
- Accurately read and interpret underwriting/DU findings and Transmittal Summaries.
- Take actions necessary to address Member service requests after the loan has closed.
Required Skills
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of modern office administration techniques and methods.
- Knowledge of secondary market investor requirements, compliance requirements, selling procedures and guidelines.
- Knowledge of Federal and State laws, rules and regulations related to real estate lending and credit unions.
- Knowledge of processing real estate loan files to meet RCU and Fannie Mae standards.
- Skill in operation of a PC, Word, Excel, Loan Origination Systems (Mortgage Cadence, etc.), Symitar, Point and Desktop Underwriter.
- Skill in using an Internet-based origination system, information system for depositories, and an Internet-based document prep software.
Required Experience
EDUCATION AND EXPERIENCE
A combination of education and experience equivalent to a high school education, plus EIGHT OR MORE YEARS of residential loan processing or underwriting experience.
WE WANT TO HEAR FROM YOU AND HOW YOU WOULD MAKE A GREAT ADDITION TO OUR SUPERB SENIOR MORTGAGE LOAN PROCESSOR.
SERVICE ~ TRUST ~ PEOPLE ~ COOPERATION
We are an Equal Opportunity Employer