Job Description

As a Loss Prevention Specialist, you will protect the assets of North 40 Outfitters primarily through the use of CCTV. The LPS is responsible for performing certain loss prevention duties designed to enhance the safety and security of North 40 customers and employees and to prevent loss due to procedural errors, internal and external theft.

This position is responsible for conducting and promoting projects related to all Loss Prevention and Safety programs as assigned. Most important, maintain a constant presence and communication with store teams to ensure positive action is taken to achieve goals, investigate loss and reduce inventory shrinkage. In addition, the LPS will work with law enforcement, attorneys and the court representing North 40 Outfitters in order to prosecute cases of theft and generate recoveries.  

Qualifications

• Basic working knowledge of retail policies and procedures and multi-store experience are desired.
• Prior retail security experience a plus
• Possess strong verbal and written skills
• Ability to adapt to possible stressful and hostile situations
• Ability to respond to alarm calls during non-business hours.
• Working Knowledge of IT Networking and IP camera technologies
• Able to communicate clearly with managers and team members.
• Capable of working independently to plan and execute priorities; excellent reliability and attendance, diligence and focus on producing results while on the clock
• Monitor and review paperwork procedures and systems to prevent error-related shortages. Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
• Daily look at assigned reports and track findings for month end reports.
• Conduct surveillance related to theft and criminal cases utilizing CCTV equipment and onsite investigations. Additionally, as directed, coordinate or conduct internal investigations of problems such as employee theft and violations of policies and procedures. As directed, interview individuals suspected of shoplifting in accordance with North 40 Outfitters policies and procedures.
• Collaborate with law enforcement to investigate and solve external theft or fraud cases. Testify in court concerning any case, criminal or civil, wherein the company is party in interest to which employee is summoned
• Working with the IT department and install technician, maintain and manage the technical aspects of CCTV systems
• Test CCTV systems to ensure continuous coverage at all locations.
• Maintain necessary confidentiality of all items related to North 40 Outfitters, its activities and loss prevention related items.
• Ability to work and travel extended hours.
• Maintain accurate documentation of all loss prevention activity and receipts.
• Identify and report potential for loss to the Loss Prevention Manager.
• Additional duties as assigned by the Loss Prevention Manager or Corporate Officers.
• Advise Store Managers and Loss Prevention on policy and procedure violations.
• Recognize safety and security risks and remedy the situation and alert proper personnel.
• Intermediate to advanced computer experience.

Additional Information

We get asked a lot, “What is North 40?” If you know who we are, that’s a difficult question to answer because we cover quite a few categories. Our message, “Make a difference in how people experience work and play” is truly our heartbeat here, and if something comes up that doesn’t live up to this, we don’t do it.