Job Summary:

This position is dedicated to the provision of concierge level medical care, hospitality and customer service to specific individual clients or specific locations for members, staff and guests. The Registered Nurse will provide quality and excellence in the delivery of preventative and emergency medical care services to patients. This role is critical in setting and exceeding delivery and service expectations for clients and team members.

Essential Duties and Responsibilities:

? Provides preventative, therapeutic and emergency medical care to assigned clients, members, staff and guests in accordance with medical guidelines and standards of care.

? Provides in-home services and responds to medical emergency situations throughout the property.

? Maintains inventory of all medical supplies and equipment on the property. Requests medications and supplies for restock through the correct channels.

? Maintains electronic medical records system and reporting of all patient encounters.

? Completes monthly consolidated reports for clinical services provided as requested.

? Generates and maintains accurate billing records for services rendered as requested.

? Performs cleaning, care and disinfection of the clinic and work area.

? Ensures the area is safe by conducting inspections to ensure first aid kits are up to date, safety procedures are being followed, hazards are addressed, and incidents are reported

? In-home concierge services and on-site emergency medical response may be required / requested.

? Performs all other duties as reasonably assigned.

Education and Experience Requirements:

? High school diploma or the equivalent is required; Associates Degree or equivalent experience in an applicable field is required.

? Applicable State nursing license or local government health system license is required; National and International credentialing is strongly preferred.

? BLS and ACLS certifications are required

? Minimum of 3 years of experience in an emergency room or acute care clinic setting is required. CCRN or CEN credentials through the Board of Certification for Emergency Nursing is strongly preferred.

? Experience interacting with high-net-worth individuals is preferred.

Knowledge/Skills/Abilities:

? Knowledge and proficiency in working in a clinical environment.

? Customer Service – able to personally provide high level of interactive service to targeted customer base/market, building relationships and acting as internal company advocate.

? Team Orientation & Interpersonal – highly motivated, passionate, and creative team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

? Communication – able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic and tactful manner.

? Organization & Time Management – able to work independently with minimal supervision, planning, scheduling and organizing a professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail.

? Systems & Software – proficient knowledge of Microsoft Office software applications, Google-Suite and Apple IOS platforms.