International Import/Export Agent -ATL
Overview
Handles all aspects of international export and import shipments including customer service via telephone and daily movement of freight and documents, with moderate supervision.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Qualifications
QUALIFICATIONS to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Minimum requirement is high school diploma plus 4 years of international freight experience, or 4-year college degree and 1-year international freight experience. Degree in logistics field preferred.
LANGUAGE SKILLS
Good written and verbal skills to effectively present information in writing and in person in one-on-one and small group situations to customers, carrier representative, company sales personnel and other coworkers. Ability to read and comprehend detailed instructions, procedure manuals, tariffs, and other technical and professional material. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to calculate freight rates, including the effect of dimensionalized weight, and amounts such as percentages, volume, and discounts.
REASONING ABILITY
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to make quick decisions in a fully competent, independent manner with little supervision.
OTHER QUALIFICATIONS
Intermediate Microsoft Word, Excel and Outlook user
Familiarity with 10-key
Good organizational skills
Foreign language skills a plus
Must pass pre-employment drug test and undergo background investigation.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; handle office equipment, keyboard, tariffs, manuals, and a multitude of office forms and files; and talk and hear over the telephone or in person. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.