Job Description

The INTAKE SPECIALIST will screen, receive, process, and schedule requests for service. The Intake Specialist will enter all baseline data into an electronic health record ensuring accuracy and completeness of the record. You will work with a multidisciplinary team within New Hampshire’s community-based supports programs. The Intake Specialist will also establish and maintain up-to-date wait list. QUALIFICATIONS/REQUIREMENTS: • Bachelor’s Degree with a major in social work, counseling, psychology or related human services field • At least 1 year of prior intake experience • Knowledge of insurance, and authorizations • Understanding of community-based programs, DCYF systems, and overall systems integration • Ability to keep client and company confidences • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress • Strong organization skills, able to multi-task, and manage time to meet frequently changing deadlines in a fast-paced environment • Proficient computer skills including the use of Microsoft Office and Electronic Health Records BENEFITS: • Health, dental & vision • 3 weeks paid vacation • Paid holidays • 401k retirement plan with match (after 1 year of employment) • Life insurance • Voluntary short and long-term disability • Dependent care savings account • Mileage reimbursement • Longevity bonus annually COMPENSATION: • $35,000 - $38,000

Company Description

Northeast Family Services provides behaviorally based mental health services to children, families and adults. These services are provided in the home, community, and school settings, helping individuals manage behaviors and emotions through individual support, treatment, and a team approach. Our teams work together with our clients and their families to improve functions, manage challenging behaviors and promote positive alternatives for success.