RESPONSIBILITIES
- Overseeing the daily operation of an enterprise-level data center.
- Calculating metrics to analyze the performance of the data center technical staff.
- Efficiency improvements, process creating and improvement, and daily operational integrity.
- Prepare and present quarterly objectives and results to the management staff
- Mentoring and educating the team
- Successfully manage multiple projects relating to data center operations from planning to execution
- Monitor the performance of and develop strong business relationship with vendors, carriers, and other outside agencies that interact with the data center
- Work closely with local facility engineering staff to ensure all infrastructure systems are operating within established tolerances, proactively maintained, and adequately serviced when necessary
Required Skills
Required Experience
REQUIREMENTS
- Knowledge of computer networking concepts
- Knowledge of hardware concepts and component installation
- Knowledge of Windows and Linux configuration and troubleshooting
- Effective time management skills
- Customer focused attitude with some previous customer service experience.
PREFERRED TECHNICAL EXPERIENCE
- Intermediate knowledge of various internet-related services and software (mail, web, domain servers (DNS), etc.
- Experience in the information technology/networking/web hosting field(s)
- Certifications a plus: Red Hat Certified Engineer (RHCE), Red Hat
- Certified Technician (RHCT), Linux+, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA), etc.
REQUIRED EDUCATION
- High School Diploma/Degree