Job Description

The  PHLEBOTOMIST reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Phlebotomist provides technically expert phlebotomy service by accurately collecting blood specimens by venipuncture or micro techniques for laboratory analysis. This role must consistently demonstrate concern and understanding of the patient and promote their comfort and well being while obtaining specimens. This position provides point of care testing, collects various non-blood specimens, and performs check-in responsibilities.

RESPONSIBILITIES:

• Greets patients, maintains patient flow, completes accurate voucher information, prepares labels and verifies patient demographic data.
• Assesses the condition of patients to determine the most effective way to obtain samples.
• Verifies test requests and investigates ambiguous information before proceeding.
• Prepares appropriate supplies and obtains sample.
• Instructs patients in the collection of various non-blood specimens (urine culture, 24-hour urines, ova/parasites and stools).
• Ensures accurate voucher information, prepares completed samples for courier, and processes drop-offs
• Investigates lost, broken, mislabeled, incorrectly identified or otherwise unsatisfactory specimens and follows through to resolution.
• Verifies that supplies and stock are adequate and disseminated upon delivery.
• Answers phone, and responds appropriately to requests for information.
• Maintains and performs quality assurance on equipment (centrifuge, refrigerator, incubator).
• May perform other duties as assigned.

Qualifications

REQUIRED:

• American Society for Clinical Pathology (ASCP), National Certification Agency for Laboratory Professionals (NCA), or other nationally recognized organization certification.
• Basic Life Support (American Heart Association) certification.
• Diploma or certification of completion from an approved program in phlebotomy or approved equivalent relevant experience.
• Zero (0) to two (2) years’ experience in a relevant role.

PREFERRED: __

• Previous experience in a hospital or clinic environment.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.