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Operations Coordinator - SCL

Northwestern Memorial Healthcare

Operations Coordinator - SCL

Chicago, IL
Full Time
Paid
  • Responsibilities

    Job Description

    Supervises, prioritizes and adjusts work assignments to ensure timely and accurate completion of all activities for the supply chain logistics teams in assigned areas. Acts as a liaison on behalf of the level one manager. Participates in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Utilizes productivity reports to measure department performance in comparison to KPIs. Provides mentoring and coaching to supply chain logistics team. Resolves complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with manager for guidance as needed. Monitors daily activity to ensure compliance with policies and procedures. Assists level one manager with special projects as required. Works with management to develop and document standard work methodologies for Supply Chain Logistics, trains staff and ensures accountability to standard work. Facilitates the onboarding of new staff and manages the department orientation and training. Creates and conducts competency assessments for new department employees. Ensures support of MDI and daily huddles. Acts as a quality assurance auditor for the Supply Chain Logistics team. Represents the Supply Chain Department and participates in special meeting as directed. Maintains local data integrity in Peoplesoft and CIMS. Maintains the ability to respond quickly under pressure when problems arise. May act as a resource and point of contact in the absence of the Manager of Supply Chain Logistics. Completes other duties as assigned.

  • Qualifications

    Qualifications

    Required: At least 2 years work experience in an advanced role in supply chain. Experience in MMIS software. Computer literate Microsoft Excel, Word, etc. Good people handling and organization skills. Excellent critical thinking abilities. Process Improvement skills. Preferred: 5 years work experience as a supervisor in a hospital or healthcare environment. Comprehensive knowledge of healthcare processes and healthcare supply chain management. Bachelors degree in related field. Lean/Six Sigma Green Belt.

    Additional Information

    Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.