Job Description

Medical Imaging Assistants (MIA) work directly with nurses and technologists to provide direct patient care to promote the patients’ personal, emotional and physical needs.

• An MIA ensures patient safety and consistently manages procedural workflow. Performs patient and procedure related duties in accordance with the department policies and procedures.
• This position must demonstrate competence in transporting both inpatients and outpatients; possess excellent customer service and communication skills.
• This position is also responsible for a variety of clerical and administrative support functions, along with, customer service for an assigned patient care area which promotes an organized, efficient delivery of care to patients.
• This position integrates the values of genuine respect, passionate caring and a joyful spirit into each of the responsibilities of this job and daily communication with all customers and co-workers.
• Demonstrates the knowledge of principles of growth and development over the life span, which includes being able to identify each patient’s requirements relative to the patient’s age-specific needs.
• Ensures timely transport of patients with proper use of transport aides and equipment.
• Provides pre-test information and instructions to patients.
• Provides support in the acquisition and distribution of digital patient records.
• Digitizes, formats and uploads film-based or digital imagines into PACS.
• Demonstrates proficiency with all necessary PACS, Paragon, Emix, PenRad, Cardiology Centricity, Workstation Centricity, T-Systems, MPF, SCU applications. Provides timely and efficient service to all physicians, staff and patients.
• Fulfills requests for images and reports ensuring availability in system and follows proper protocols for releasing confidential patient information.
• Must possess excellent customer relation and interpersonal skills, with all ages.
• Assists in the training and orientation of Associates.
• Ability to handle stress in a productive and professional manner.
• Adheres to Patient Rights Policy and patient confidentiality standards.
• Ability to dispense oral CT contrast for outpatients if CNA certified. This position performs other duties as assigned.

Qualifications

Required:

• 0-10 years of experience.
• High school diploma or equivalent.
• CPR Certification – required within first 90 days.
• Ability to lift 40 pounds and perform transfer activities related to moving patients while using safe and proper body mechanics..
• Ability to multi-task.
• Excellent communication skills.
• Be flexible, versatile, reliable and a team player.
• Must be able to read, write and speak English.
• Possess intermediate computer skills.

Preferred:

• Ability to start and maintain IV access for contrast administration.
• Ability to perform EKGs.
• Certified Nursing Assistant.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.