Job Description
The CARDIOLOGY CLINICAL NURSE COORDINATOR reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
The Cardiology Clinical Nurse Coordinator is a registered professional nurse who will coordinate care for patients within RMG Cardiology with a diagnosis of heart failure. The Clinical Nurse Coordinator RN’s responsibilities and duties include: managing the pod of the heart failure physicians and APN’s. Serving as the point of contact for referring providers, processing new patient referrals. This position coordinates screening, additional testing requirements, consult appointments, partnership rounding with the heart failure physician and/or APN and hospital-based procedures. Facilitates communication with cardiologists, primary care physicians, and other specialty physicians.
The Cardiology Clinical Nurse Coordinator will utilize and manage available data to help drive clinical workflows or work plans by organizing, documenting, and presenting the information received and reviewing it with the Heart Failure team to determine appropriate patient care pathways.
Under the supervision of the Heart Failure Physician and the Practice Administrator, the Cardiovascular Clinical Coordinator RN will coordinate care for Heart Failure patients demonstrating the skills below:
- Establishes and maintains a courteous and professional support with patients, family members, visitors, co-workers, and referring physicians
- Excellent interpersonal and communication skills required for patient education
- Demonstrates the ability to work in critical situations: emergencies and when patients/families are in crises
- Possesses knowledge of heart failure
- Possesses computer skills to prepare spreadsheets and enter data
- Assuring that the documentation of care and the patient’s follow-up information is available in the medical record.
- May include seeing patients within the clinic post-hospitalization and working with patients during long-term follow-up.
RESPONSIBILITIES:
- Serves as primary point of contact for established and newly referred heart failure patients to RMG cardiology in the outpatient clinic setting.
- Supports the pre-transplant and pre-VAD evaluation process. Establishes contact with patient/family to explain process and workup. Obtains all outside records, schedules/orders pre-procedure testing, arranges clinic appointments or other consultations as needed. Coordinates with multiple departments to schedule testing and appointments for patients. Verifies results to ensure all necessary tests are completed and results are available for providers.
- Supports Heart Failure Physician with inpatient rounding for the purpose of introduction and establishment of patient/nurse relationship
- Reviews patients Heart Failure medications and completes financial assistance when needed. Consults with RMG Heart Failure Pharmacist
- Supports the physician in the discussion of CardioMEMS (CM) both pre an post-implant. Ensures that all metrics for implantation are met. Coordinates and schedules the implant of the CardioMEMS device. Performs monitoring and triage on CM patients weekly and handles all monthly billing responsibilities
- Performs Nurse Triage responsibilities including triage patient symptoms and providing medical advice under the supervision of the HF physician and APN. Coordinate appointment requests, and messages for new patients, and established patients. Serves as primary point of contact for all patients under the care of the HF team.
- Responsible for educating patients and families on heart failure, follow-up appointments, medications, additional testing, or any aspect of their care as needed.
- Other Cardiology Clinical Nurse Coordinator duties as assigned.