Benefits:

Health insurance

The Nothing Bundt Cakes (NbC) Back of House Lead oversees the entire back of house operation including, baking, frosting, dish/utility, deliveries, inventory, grocery ordering and inventory, etc.

Works alongside the Bakery Managers, Bakery Owners, other Back of House Leads, and team members to create the highest-quality cakes, a warm, welcoming environment, and superior leadership experience. The Back of House Lead shares in team leadership and collaborates with the Bakery Managers, Bakery Owners, other Back of House Leads, and team members in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Must have:

· Food Manager Certification

· Strong work ethic

· Lots of energy

· Ability to positively motivate others

· Great communication skills

· Valid driver’s license

· Willingness to do deliveries in our company vehicles

· Flexible/open availability

· Ability to regularly lift 30-50 pounds

Accountabilities/Duties:

Supports bakery owner in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.

Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.

Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.

Manages off-sight event orders and assists with loading product in vehicles for transport.

Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.

Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Core Values and Leadership Competencies:

Servant’s Heart

Goes above and beyond to support and develop the team and create a superior work experience.

Keeps the good of the team and guests ahead of personal interests or gain.

Leads by example and displays humility and empathy for others.

Spirit of a Champion

Demonstrates an intense drive, a commitment to excellence and a passion to succeed.

Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.

Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.

Genuine Connections

Projects warmth, enthusiasm, and optimism that attracts and energizes others.

Builds positive, productive relationships and communicates often and openly.

Knowledge, Skills, and Abilities:

Demonstrates an unwavering team focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.

Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.

Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.

Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.

Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

High school diploma or GED; post-secondary education is a plus.

At least 3 years of kitchen experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.

Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.

Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability:

Must have open availability. We are open 7 days a week.

Must be proficient in:

Microsoft Word, Microsoft Excel, and Adobe PDF.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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