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Human Resources Manager

Nothing Bundt Cakes - 295

Human Resources Manager

Sterling Heights, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Reports to: Owner/Operator

    This position will primarily be based on the HR tasks below and based in Metro Detroit. This position is hybrid allowing work from home 70% of the time. However, during our peak holiday weeks all employees are required to work in-bakery in the various roles of Guest Service Representative, Crafter, Froster, Bake Assist and/or Utility as needed in order to provide the bakery(ies) with the maximum amount or resources available. This position manages duties for multiple locations in metro Detroit. There is opportunity for growth in the organization as we open additional locations across metro Detroit.

    The responsibilities of Human Resources Manager include:

    · Recruitment and staffing

    · Write SOP’s and implementing at each bakery location.

    · Support each bakery location with onboarding new hires and with transitioning onboarding process to a digital format.

    · Be available to all bakery locations for support with difficult conversations with team members.

    · Training support for new hires

    · Benefit administration support

    · Performance management

    · Strategy and development

    · Payroll

    · Safety

    · Compliance/policy

    · Core Values and Leadership Competencies:

    o Servant’s Heart

    Goes above and beyond to support and develop the team and create a superior guest experience.

    Keeps the good of the team and guests ahead of personal interests or gain.

    Leads by example and displays humility and empathy for others.

    o Spirit of a Champion

    Demonstrates an intense drive, a commitment to excellence and a passion to succeed.

    Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.

    Operates with a sense of urgency, exercise sound judgment and seeks feedback to improve performance.

    o Genuine Connections

    Projects warmth, enthusiasm, and optimism that attracts and energizes others.

    Builds positive, productive relationships and communicates often and openly.

    Serves as a strong brand ambassador in the local community.

    o Open Communication

    Communicates effectively with staff across departments and relays information in a timely manner.

    Leads with transparency and responsiveness

    Coaches leadership to create an engaged and trusting bakery environment.

    o Attention to Detail

    Completes tasks thoroughly and efficiently without compromising quality or presentation.

    Leads bakeries effectively to increase productivity and reducing likelihood of error.

    o Bring Joy

    Giving your all to ensure joy and happiness for guests and team members.

    o Do The Right Thing

    Consistently be fair, honest responsible, and take accountability.

    Use best judgment and follow provided instructions and procedures.

    Benefits:

    50% off all cake products

    Medical, Dental and Vision Benefits (Full Time Employees)

    Eligibility to work from home 70%

    Eligibility for bonus

    Eligibility for car allowance

    Education, Certifications and Work Experience Requirements:

    HR certification and or degree.

    1-3 years business experience.

    Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

    Flexible work from home options available.

    Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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