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Guest Service Representative - Mission Valley

Nothing Bundt Cakes - San Diego

Guest Service Representative - Mission Valley

San Diego, CA
Part Time
Paid
  • Responsibilities

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better:

    · Enjoy your evenings: We close earlier than most food service jobs.

    · We offer flexible work schedules.

    · We’re keeping it casual. T-shirts and sneakers are where it’s at!

    · Cake discounts. Yummm!

    · You don’t have to be 18 to work here, so students can join us.

    · This job is fun. It’s literally a piece of cake!

    · This is a great place to make new friends!

    · You’ll get trained. Not only on crafting cake, but on growing your career.

    · We love to celebrate and bring joy to the community.Core Values and Competencies:

    Servant’s Heart

    Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.

    Keeps the good of the team or guest ahead of personal interests or gain.

    Displays humility and empathy in interactions with others.

    Spirit of a Champion

    Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

    Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.

    Operates with a strong sense of urgency and adheres to NbC brand standards.

    Genuine Connections

    Projects warmth, enthusiasm, and optimism that attracts others.

    Builds positive, productive relationships with all team members.

    Listens actively and communicates openly, clearly and respectfully.

    Knowledge, Skills, and Abilities:

    Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

    Enjoys interacting with diverse people and excels at providing a superior guest experience.

    Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.

    Is diligent, organized and self-motivated.

    Has the ability to understand and carry out oral and written instructions and request clarification when needed.

    Is comfortable with new technology and has the ability to operate a point-of-sale system.

    Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.

    Has the capacity to stand for extended periods of time and work in a fast-paced environment.

    Education, Certifications and Work Experience Requirements:

    Applicants must be 16 years of age or older.

    While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

    Work Availability:

    Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

    <p style="font-size: 10pt;text-align: center;"><em>Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.</em></p> <p style="font-size: 10pt;text-align: center;"> </p> <p style="font-size: 10pt;text-align: center;"><a class="css-1rn59kg" title="California Privacy Policy" href="https://t.sidekickopen84.com/s3t/c/5/f18dQhb0V1-gmb8c825TW1np1vt59hl3kW7_k2841CX6NGW36PLlp7v4SVhW58Ht2k1rLGzDf197v5Y04?te=W3R5hFj4cm2zwW4cKKZc4cg7QDW43QJhh1JxwY5W1Lwngp2xVmJYW4knDJF1GCWrBW22V_Gb2MSGVMW4cfHV83bp8FRW2Px2vX1LCmZZW2CVTh84rlMm4W3GTPzz3bqvzMW2p9bM14fn-3WW4rHyNc36jdR_W1LwVqk4fmP964nvF_1&si=8000000021276993&pi=aa42675d-475c-4206-c144-5cc515f5bf4b">California Privacy Policy</a></p> <p style="font-size: 10pt;text-align: center;"> </p> <p style="font-size: 10pt;text-align: center;"> </p>