Position Summary:

A Lead GSR Representative models NbC values of the Spirit of a Champion, a Servant’s Heart and the Ability to Make Genuine Connections. Duties will include regularly assisting owner/assistant manager with opening/closing bakery, leading other employees during shifts and assisting with weekly operational duties. Hours may be adjusted during seasonal and peak times of the year; high sales dates (holidays) will be a requirement.

Requirements/Responsibilities:

Opening/Closing Bakery:

· Opening/closing of bakery doors as needed during regular operating hours Monday through Saturday.

· Starting and finishing the POS drawers; ensuring drawers are balanced.

· Loading of the front bakery case.

· Daily use of Checklists to ensure all Opening/Closing Duties are fulfilled.

Overall Leading of Bakery during Open Hours:

· Overseeing employees and guests while assisting with crafting.

· Consistently ensuring guest impressions/needs are being attended to by GSRs (Front of House). · Managing the crafting area and orders (Back of House).

· Observing and managing tickets for Same Day and also Next Day. · Ensuring communication between frosting and crafting areas re: priority, changes and shift change.

· As soon as possible during the day, assemble crafting bins for decorated cakes.

· Processing the decorating of cakes.

· Assisting with daily task lists for assembling of crafts, boxes, flags, etc.

· Being readily available to find solutions to employee and guest issues.

· Assisting with daily training, both with new employees and additionally with more tenured employees.

· Assisting with consistent reviewal of woodbury@nothingbundtcakes.com email.

· Performing other miscellaneous duties as needed.

Assisting with Weekly Operational Duties:

· Ability to place orders with vendors.

· Assemble 3M/Event Materials.

· Maintenance of Wedding Folders, Quotes and Tier Rentals.

· Assess donations and donation protocol.

· Updating of marketing coupons received on spreadsheet.

Additional Details:

· Physically standing for majority of working shifts.

· Frequent lifting requirements as supplies are brought to the bakery, etc. up to 50 lbs.

· Fast paced environment requiring quick responses to guests, phones, on-line ordering and employees.

Other Necessary Qualifications:

· High school diploma required.

· Genuinely cares about value of the brand and representation of our cakes.

· Possess a strong sense of teamwork; dependable and has integrity.

· Possess leadership skills and strong work ethic.

· Ability to multi-task while paying special attention to detail.

· Excellent communications skills.

· Experience in mentoring and conflict resolution.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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