Job Description

Job Description

We are looking for people who enjoy accomplishment in providing a pleasant tone, professional interaction and ability to multi task. Our contact call center representatives provide inbound customer service to a variety of clients in the medical and commercial fields. Your primary responsibilities are to receive and respond to customer calls and providing information to our clients. We strive to create a workplace in which great people can do great work and have the satisfaction of helping people. Conveniently located off the Brown Line in River North, our employees receive the training and resources to be excellent performers and develop their skills and increase their responsibilities within the organization. If you want to be a part of a growing company with an inspired vision, a unique workplace environment, and competitive compensation then this is for you.

Essential Duties and Responsibilities

· Answer urgent and non-urgent phone calls

· Provide information, document interactions using predefined scripts and templates

Position Requirements

. 2p-12a Availability

· Must have High School Diploma or equivalent and be 18 years of age

· Ability to read, write and comprehend the English language

· Ability to speak clearly and project good voice tone

· Ability to accurately document and present information during phone interactions

Job Type: Full-time

Salary: $14.00 to $14.50 /hour