Now Hiring: Direct Care Staff (Full-Time) – Mega Touch Concepts Inc.
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Free food & snacks
Bonus based on performance
Flexible schedule
NOW HIRING: Direct Care Staff (DCS)
Level III Residential Treatment Facility
Position Overview
Direct Care Staff provide direct supervision and support to youth in a Level III Residential Treatment Facility. This role is responsible for maintaining a safe, structured, and therapeutic environment while assisting residents with daily routines, behavior support, and life skills development in accordance with each client’s treatment plan.
Key Responsibilities
Provide 24/7 supervision to ensure safety and well-being of residents
Support behavior management plans and reinforce positive behaviors
Assist with daily living skills including hygiene, meals, chores, and routines
De-escalate crises using approved techniques and trauma-informed care
Complete timely documentation (shift notes, incident reports, behavior logs)
Transport residents to school, appointments, and community activities (as assigned)
Maintain professionalism, confidentiality, and appropriate boundaries
Minimum Qualifications
High School Diploma or GED
Must be at least 21 years old
Valid driver’s license with acceptable driving record
Ability to pass background check, drug screening, and TB test
Ability to work flexible shifts (days, evenings, weekends, holidays)
Preferred Qualifications
Experience working with youth in residential or behavioral health settings
Education in Human Services, Psychology, Social Work, or related field
Crisis intervention or behavior management training
Skills Needed
Strong communication and teamwork skills
Ability to stay calm under pressure
Consistent and fair in enforcing facility rules
Strong documentation and time-management skills
Work Environment
Residential treatment setting for youth with emotional/behavioral challenges
Physically active role; must be able to respond to behavioral crises
Why Join Us?
Meaningful work making a difference in youth lives
Supportive team environment
Training provided
Opportunities for growth and advancement