Job Description

We are seeking a CAD CAM Technical Support to join our team! You will resolve computer/equipment-related issues for your clients.

This is a remote position working from home.

RESPONSIBILITIES:

• Provide technical assistance with computer hardware and software
• Provide technical assistance with 3D Printers, Milling Machines, Scanners, Sintering Ovens.
• Resolve issues for clients via phone, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

QUALIFICATIONS:

• Previous CAD CAM Dental experience required
• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor