NuSpine Chiropractic, one of the country's leading healthcare companies, is seeking a Membership Coordinator.

This position requires applicants who want to work for a growing, national company. Every day, we assist people of all ages achieve their healthiest, pain-free life as possible. NuSpine offers private, personalized care in an efficient and affordable environment.

Qualifications:
You will be considered an ideal candidate if you have:

• An interest in gaining or already have excellent customer service experience.
• Previous sales experience with strong sales skills.
• A desire to be part of the patients' healing journey.
• A motivation to be part of a fun, dynamic and growing national healthcare company.

Required skills:

• Social, verbal, and written communication skills.
• Functional computer skills required, including MS Office programs.
• High school diploma.

Primary Job Expectations:
The Membership Coordinator executes the new patient experience from the day they inquire about services through their continued months of care.

The main objective: generate new patient leads, convert patient leads to new patients, maintain patient memberships and build patient relationships.

Additional responsibilities include:

• Establishes and maintains effective retention of patients.
• Conducts telephone inquiries/follow-up calls/texts and emails to all leads.
• Keeps leads organized in spreadsheets and tracks all points of contact.
• Generates leads through community events such as health fairs, lunch and learns, pop-ups, etc.
• Books leads for initial exam appointments.
• Sends appointment reminders 24 hours prior to appointment.
• Knowledgeable about NuSpine and chiropractic and able to answer all FAQs.
• Able to explain we are a private pay clinic and the use of third-party financers is not allowed
• Ability to sell the competitive advantages of NuSpine.
• Knowledgeable about our pricing options and plans.
• Displays great customer service.
• Leverage social media accounts in tandem with corporate to generate and contact leads.

This position is with a franchisee of NuSpine Chiropractic. Franchisees are solely responsible for the independent management and operation of their business, including the traditional right of general control an ‘employer' or ‘principal' has over factors such as hiring, direction, supervision, discipline, discharge, and relevant day-to-day aspects of the workplace behavior of their employees. As part of that responsibility, franchisees are required to comply with all labor and employment laws, and are solely responsible for labor and employment matters and decisions related to their employees.