Business Systems Analyst
Location: Scottsdale, AZ
Long term contract
DESCRIPTION:
JOB DESCRIPTION:
This customer centric capability role within the American Express Global Business Travel (GBT) Products & Platforms organization will be responsible for developing and supporting core business travel platforms enabling GBT products and services. A successful candidate will have a great opportunity to gain valuable business knowledge and experience of the essential corporate and agency configuration for a full range of GBT customers, from the middle market to some of the largest global corporations in the world.
RESPONSIBILITIES:
Understand and become a Subject Matter Expert on the current GBT corporate configuration platform (Connect Client), a cornerstone of enabling delivery of GBT products and services to our customers
Assist with platform strategy and roadmap development
Develop platform requirements in the user stories format and participate in the end to end Agile development of the current platform as well as the new generation platform
Work with internal groups, vendors and technology partners to analyze, prioritize, track and resolve product and platform issues
Analyze data quality in the existing platform and drive projects to improve it
Perform platform support and address product issues or defects as required
Create product communications and documentation
Recommend product enhancements and process improvements
REQUIREMENTS:
Gathering requirement for new development, Testing integration system
Data base inquiries writing test cases Writing acceptance criteria grooming stories writing Jira stories, translating design to requirements
Travel background and GDS knowledge, able to run, SQL quires, Test web services.