Job Description

AT NUE LIFE, WE SHIFT HOW CLIENTS VIEW THEIR MENTAL HEALTH BY PROVIDING EFFECTIVE, ALTERNATIVE HEALING THERAPIES TO HELP THEM MANAGE THEIR WELLNESS. WE TAKE AN INTEGRATED APPROACH WHILE INCORPORATING EMERGING DIGITAL AND MEDICINAL TECHNOLOGIES TO DRIVE BETTER PATIENT OUTCOMES. WE USE EVIDENCE-BASED AND SCIENTIFICALLY PROVEN MENTAL HEALTH TREATMENTS AND PRODUCTS TO ENHANCE BRAIN FUNCTION, PERFORMANCE, AND LONGEVITY AS A NEXT-GENERATION MENTAL WELLNESS PLATFORM. 

NUE LIFE IS GROWING, AND WE’RE LOOKING FOR SOMEONE ENTHUSIASTIC ABOUT MENTAL WELLNESS AND PATIENT-CENTERED CARE. WE ARE PASSIONATE ABOUT EMPOWERING OUR CLIENTS AND PROVIDING THEM THE SPACE TO FEEL WHOLE AGAIN. OUR TEAM IS CULTIVATED WITH TEAM MEMBERS WHO EMBODY OUR CORE VALUES, SO PLEASE APPLY TO OUR WELCOME TEAM ROLE IF THIS RESONATES WITH YOU. 

AS A WELCOME TEAM MEMBER, YOU WILL BE OUR FIRST POINT OF CONTACT FOR OUR CLIENTS WHO WANT TO FIND MORE ABOUT THE PROGRAM. THIS ROLE REQUIRES A CUSTOMER-SERVICE ORIENTATED INDIVIDUAL WHO IS A STRONG TEAM PLAYER, DRIVEN, CREATIVE WITH A GROWTH MINDSET. THE TEAM MEMBER WILL BE RESPONSIBLE FOR TAKING INBOUND AND OUTBOUND CALLS WHILST MAINTAINING THE HIGHEST LEVEL OF SERVICE AND SUPPORT. 

RESPONSIBILITIES 

• MAINTAINING CLIENT RELATIONSHIPS WITH THE SUPPORT OF OUR INTERNAL COMMUNICATIONS SYSTEM (CRM)
• PROVIDING NEW AND EXISTING CLIENTS WITH INSIGHTFUL INFORMATION REGARDING OUR SERVICES
• RESULTS-DRIVEN AND COMFORTABLE IN AN EVOLVING ENVIRONMENT
• PROVIDE EXCELLENT CUSTOMER SERVICE ON INBOUND AND OUTBOUND CALLS
• HAVING A COMPREHENSIVE UNDERSTANDING AND PASSION OF HEALTHY MENTAL WELLNESS PRACTICES WITH A SINCERE INTEREST

EDUCATION & EXPERIENCE 

• 2+ YEARS EXPERIENCE IN SALES OR CUSTOMER SERVICE

• PREVIOUS SALES EXPERIENCE AND/OR SALES ENVIRONMENT EXPOSURE

• EXCELLENT SOCIAL PERCEPTIVENESS AND SERVICE-ORIENTED WITH AN INTEREST AND PASSION FOR MENTAL HEALTH

• FAMILIARITY WITH THE MENTAL HEALTH AND PSYCHEDELIC INDUSTRY 

• EXCEPTIONAL WRITTEN AND ORAL COMMUNICATION SKILLS 

• HAS EXPERIENCE WORKING IN A FAST-PACED ENVIRONMENT

BENEFITS 

• ONGOING TRAINING AND SALES COACHING

• OPPORTUNITY FOR CAREER DEVELOPMENT

• COMPREHENSIVE BENEFITS PACKAGE INCLUDING HEALTH, VISION, AND DENTAL INSURANCE.