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Customer Care Coordinator

Avacend, Inc.

Customer Care Coordinator

Philadelphia, PA +2 locations
Paid
  • Responsibilities

    Assist with troubleshooting and ongoing maintenance of databases. Learn to use database tools to upgrade, maintain database performance and move data from multiple databases. Ensure database data is accessible and available for customer use. Use Sql language to query databases for information. Collaborate with multiple groups including the Networking group to enable data delivery alone with security protocols to protect our customer information. 

    Required Skills Required Experience

  • Qualifications

    QUALIFICATIONS AND COMPETENCIES:

    • High School diploma/GED required; Associates degree preferred.
    • Minimum of three years of experience in a high paced office environment is required.
    • Proficiency in Microsoft Office Suite, including Outlook is required.
    • Ability to work in a fast-paced environment and juggle multiple priorities.
    • Able to think quickly, assess a situation and make a sound decision.
    • Able to use technology to optimize efficiency and effectiveness.
    • Solid written and verbal communication, listening, organization and priority setting skills.
    • Listens well and retains instructions; accepts constructive feedback from supervisor.
    • A track record of being consistent with attendance and prompt arrival at work and meetings.
    • Ability to perform job with integrity and values consistent with the Numotion Mission.

    At Numotion, we are committed to meeting the needs of those we serve, and our employees. Working for Numotion, you will receive a competitive wage and benefits, including medical, dental and vision insurance, short or long term disability, a 401 K plan and life insurance.

    Numotion is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability status.

    Numotion is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment.

  • Locations
    Cincinnati, OH • Philadelphia, PA • Austin, TX