LOCATION: Atlanta GA 30339
osition Summary
This is a driving position must use own vehicle and pass motor vehicle check.
¿ Provide technical support on operational or maintenance aspects of system equipment.
¿ Diagnose mechanical, hardware, software and systems failures, using established procedures.
¿ Basic technical understanding of Wi ¿ Fi networks, switches and routers.
¿ Perform remote, on-site or in-house servicing and/or repair of company products/services.
¿ Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
¿ Wyse Thin Appliance using Citrix
¿ Signature Capture Device
¿ Receipt Printer
¿ Corded Scanner
¿ Netgear/Aruba Router
Position Requirements
¿ AVAILABLE TO WORK A FLEXIBLE SCHEDULE (INCLUDING DAYS, NIGHTS, WEEKENDS AND HOLIDAYS).
¿ MUST HAVE VALID DRIVER'S LICENSE, THREE CONSECUTIVE YEARS OF ACTIVE DRIVING HISTORY, SUCCESSFULLY COMPLETE DRIVER'S SAFETY TRAINING, AND OTHERWISE COMPLY WITH SPRINT'S DRIVER SAFETY POLICY AND GUIDELINES.
¿ RELIABLE TRANSPORTATION AS NEEDED TO MOVE BETWEEN SITES THROUGHOUT THE DAY AS NECESSARY
Basic Qualifications
¿ High school diploma or equivalent
¿ One year technical support experience
¿ One year customer service experience
Required Skills Required Experience