JOB SUMMARY:

This position is responsible for processing all release of information requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. The Medical Records/ROI Associate will perform the day to day duties as assigned by Supervisor. Supports and contributes to the mission, vision, and value of the company.

QUALIFICATIONS - REQUIRED:

Education High school diploma or GED Experience Minimum of two years in a medical office setting. HIM experience is a plus. Skills Excellent communication skills, must able to multitask, demonstrate a working knowledge of Windows and Adobe based software, and must possess efficient time management skills.

JOB FUNCTIONS:

Privacy - Safeguard and protect patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Accuracy - Reviews accuracy of documentation and ensures documents reflect the details specified by the requestor. EHR - Locates patient information using EHR and various other computer systems to send and invoice requested copies of health information. Enters all releases into software tracking system. Communication - Provides excellent services to co-workers, patients, and attorney offices. Responds to email and phone calls within 1-2 business days. Maintains a positive and professional manner at all times. Other - Various other duties assigned by Supervisor including, but not limited to, answering incoming phone calls, locating medical records in offsite storage, scanning patient records, etc.

UPSTREAM REHABILITATION IS AN EQUAL OPPORTUNITY EMPLOYER. 

Required Skills Required Experience

We offer excellent training, career advancement opportunities, and a competitive compensation package to include vacation time, personal time, full health benefits, 401(k) and more.  Capital Electric is an EEO Employer.

About Us:

CapitalTristate, Eck Supply, and select Vallen locations have merged to become Capital Electric.

Capital Electric is The Electrical Distributor of Choice in the Mid-Atlantic region and a proud member of the Sonepar family. Capital Electric delivers excellence in service, products from the finest lighting and electrical manufacturers, extensive application expertise, and customized, comprehensive solutions to our customers.  Altogether, we serve customers in the District of Columbia, Maryland, Virginia, Delaware, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia from over 70 locations and from our central distribution center and company headquarters in Upper Marlboro, MD.

Capital Electric is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar USA is a market leader in the B-to-B distribution of electrical, industrial & safety products and related solutions.