The primary responsibility of this role is to ensure all equipment in the field is operating in the most efficient and economical way possible. This should be done by routine audits remotely and in person, along with developing documentation to assist with the training of Field Technicians.

ESSENTIAL FUNCTIONS:

1. Identify and improve field operations and prioritize workload to maximize safety, cost savings, and service efficiencies.
2. Audit BOOM locations remotely in order to identify critical opportunities. Schedule travel accordingly based on opportunities identified.
3. Manage quality incidents, lead investigations, and implement corrective actions to prevent recurrence.
4. Assist with the utilization of support systems (Water Direct, Phoenix and Historian).
5. Development and documentation of Standard Operating Procedures, PDRs and other related work instructions.
6. Responsible for tracking process changes and communicating the changes effectively.

KEY BEHAVIORS:

1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.

Required Skills Required Experience

QUALIFICATIONS:

1. Bachelor’s Degree in Engineering or related field. Associates Degree will be considered with relevant experience.
2. Strong technical/mechanical skills. Hands-on ability is a must.
3. Candidate should have proficiency with all MS Office applications. Professional oral and written interpersonal communication.

WHAT YOU NEED TO SUCCEED:

• Drive to provide best-in-class service to our partners and customers
• Ability to communicate effectively through electronic devices (ie. iPhone)
• Possess a valid State Driver’s License with an acceptable driving record
• Ability to learn in-house operational systems
• Experience using hand and power tools
• Mechanical and situational problem solving abilities
• Ability to utilize basic electronic devices
• Organizational skills
• High School diploma/GED required

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. 

Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.