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Account Management Associate (Healthcare Startup)

NurseDash

Account Management Associate (Healthcare Startup)

San Antonio, TX
Full Time
Paid
  • Responsibilities

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    Looking to join an exciting startup? NurseDash is expanding its team.  Founded in Houston, NurseDash is growing into multiple markets and regions across the country.  Our platform empowers nurses by connecting them to per diem shifts. We have a growing client base and are looking to add to our operations team.  This role is work from home based out of San Antonio, Texas or Austin, Texas

    Our Account team provides full-service support to our clinicians and facility clients.  Helping coordinate logistics and improve our process, the account management associate will be an integral part of this process.  As an Account Team member you will be responsible for:

    1. Communicating with clients on both sides of our app.
    2. Tracking Communications and being responsible for meeting operational KPI's
    3. Dealing with time-sensitive requests and problems.
    4. Tech support for clients.
    5. Helping grow our customer base through the day-to-day delivery on our customer promise.

    Important Skills:

    1. Ability to Build Relationships with clients and customers.
    2. Ability to work well in a team environment, but still be individually motivated.
    3. Ability to Multitask and prioritize work to achieve our goals.
    4. Tech Savvy and desire to work in a startup environment.
    5. Passionate about solving big problems.
    6. Excellent communication skills and the proven ability to foster long-term relationships.
    7. Skills with CRM, Gsuite, Customer Service

    If this sounds like a role you are interested in apply today for an opportunity to join our rapidly growing team.