Job Description

The Site Manager is responsible for overseeing the day-to-day operations and ensuring effective delivery of educational programs at assigned hospital sites. This role is a managerial role with people leadership, requiring a blend of organizational acumen, attention to detail, and the ability to collaborate with a diverse group of stakeholders, including clinical staff, educational teams, and external partners.

Manage Test Proctors

• Identify, interview, and select qualified candidates to serve as test proctors.
• Conduct onboarding sessions and ensure proctors understand test administration protocols, procedures, and policies by partner.
• Ensure that all proctors meet partner compliance requirements specific to the testing environment.
• Create, manage, and maintain proctor schedules to ensure adequate coverage for all testing sessions.
• Provide day-to-day supervision, support, and guidance to proctors to ensure smooth operations during testing periods.
• Monitor and assess proctor performance, provide feedback, and implement corrective action plans as needed.
• Ensure that proctors adhere to established test security protocols, confidentiality, and testing guidelines.
• Conduct audits or spot-checks to ensure proctors are following test administration policies and protocols.
• Ensure timely and accurate reporting of testing incidents, attendance records, and completion of post-test summaries.
• Identify inefficiencies in testing procedures and recommend process improvements to streamline test administration.
• Manage resource allocation, such as testing materials, exam room assignments, and technical equipment for proctors.

Site Coordinator Training and Onboarding

• Provide hands-on, individualized support for site coordinators during the first 90 days of employment.
• Facilitate job shadowing experiences where new site coordinators can observe experienced colleagues in action.

Resource Allocation

• Oversee, update, and manage the skills lab calendar to ensure efficient scheduling of open lab sessions and structured lab utilization times.
• Coordinate with hospital administration or site operations teams to secure and manage room reservations for testing, simulation, and skills lab sessions.
• Ensure skills lab equipment, tools, and technology are prepared and ready for use in simulation scenarios and assigned skills lab sessions.
• Track adherence to scheduling protocols, including time limits for reservations, proper equipment uses, and health and safety regulations.
• Manage inventory levels and procure supplies as necessary, adhering to budgetary constraints. Document as needed.
• Directs New Student and Nursing Core Orientation for each cohort.

Other duties as assigned

Qualifications

• Minimum of a Bachelor’s degree, with 5+ years of relevant experience is required.
• Knowledge of healthcare skills and simulation education or training coordination (i.e CNA, MA, EMT).
• Previous experience in program coordination, preferably in an educational or training setting.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to effectively interact with students, instructors, and other stakeholders.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
• Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed.

Additional Information

For Full Time Employees, We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with company match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program