Job Description

Currently we are looking for Desktop Support professionals to join our group. He / She will provide installation and support services for computer hardware, software applications, e-mail accounts, desktop, laptop, multi-function output devices, and communications support to both local and remote users.

ROLE:

Provide installation services to include the setup, installation, moves, adds, and changes for IT hardware and software.

Address user tickets regarding hardware, software and networking.

Ask targeted questions to diagnose problems

Assist users with hardware, software, and operational support requirements. Tickets will be retrieved from the Remedy system. 

Help create technical documentation and manuals

SKILLS NEEDED:

Hands-on experience with Windows environment

Proficiency in Remedy

Ability to perform remote troubleshooting and provide clear instructions

Excellent problem-solving and multitasking skills

An active Secret Clearance is required.  A Sec+ certifications is required:

YOU MUST RESPOND TO BOB@OCTALK.COM TO BE CONSIDERED.

Company Description

Object CTalk Inc. established in 1996 is a systems integration company that provides mission, operational and Information Technology enterprise support to the U.S. government. We currently are a Prime Contractor on Army RS3, Army ITES-3S, FAA eFAST and Navy Seaport NxGen. We are also a team partner on a number of DoD programs. A customer-centric employee-oriented versatile business with a broad range of capabilities, spanning the entire spectrum of information technology, logistics and healthcare. We design, integrate, maintain, upgrade, modernize and standardize mission critical systems. Our Core Competency Areas are full life cycle Information Technology Services, Cyber Security, Cloud Migrations and Business Analytics. Our projects include areas of IT Infrastructure Services, Supply Chain Management, HCM, ERP Implementations and Sustainment. Object CTalk is a Inc. 5000 company awardee for multiple years and has performed on different programs nationwide for 24 years. Object CTalk values a diverse workforce and is an equal opportunity affirmative action employer. We offer a wide variety of career opportunities and a great benefits package. Choose a career at Object CTalk and enjoy an innovative environment where challenging and interesting work is part of daily life.