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PT Receptionist

OC Naples

PT Receptionist

Naples, FL
Paid
  • Responsibilities

    Job Description:

    Provide general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate departments and employees, mail distribution, flow of correspondence, requisition of supplies when necessary, as well as additional clerical duties. • Meet physical and sensory requirements stated below, and be able to work in the described environment.• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.• Answer telephones or switchboard during scheduled shift. • Ensure phone calls are redirected to appropriate employee or department. • Transfer callers to appropriate voicemail when employee is unavailable. • Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information. • Receive, sort and forward incoming mail.• Assist in the ordering, receiving, stocking and distribution of office supplies.• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.• Other special projects and duties, as assigned.

    Responsibilities:

    • Meet physical and sensory requirements stated below, and be able to work in the described environment
    • Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow and/or improve the work environment
    • Answer telephones or switchboard during scheduled shift
    • Ensure phone calls are redirected to appropriate employee or department
    • Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed. And other duties as assigned.

    Requirements/Qualifications:

    • High school diploma or GED required or equivalent related work experience.
    • Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
    • Excellent phone etiquette skills required. Power Point and Outlook, Internet and Intranet navigation.
    • Effective verbal and written English communication skills.
    • Power Point and Outlook, Internet and Intranet navigation.

    Location:

    Naples, FL