Do you want to grow your career while working in a professional, fast-paced, and friendly environment? OCF Realty is one of Philadelphia’s top real estate brokerages and we are looking to add a Receptionist/Administrative Assistant to our team. This customer-facing position will support our busy real estate office by directing phone calls, receiving guests, scheduling appointments, and performing essential administrative tasks. Candidates should have prior front desk/receptionist experience and be able to multitask and assist with inquiries for multiple departments while maintaining a positive attitude. This is a great opportunity if you care deeply and genuinely about customer support and the role it plays in making a customer-centric team successful. Lastly, we’re looking for someone who is as passionate about Philadelphia’s neighborhoods and community as we are, and shares our culture of authenticity. Responsibilities: • Welcome visitors by greeting, directing, and announcing them appropriately. • Answer, screen, and forward incoming phone calls providing basic information to colleagues to aid in a seamless transfer. • Schedule showing appointments for outside Leasing Agents, update appointment calendars, and book showing appointments via our online booking system, Showmojo, when necessary. • Check voicemails throughout the day, return phone calls, and clear voicemail messages. • Respond to customer inquiries through email and our live chat system, Crisp. • Assist with keeping the office presentable for visitors, restock beverage fridges, notify office manager of low inventory, and assist with key return, when necessary. • Perform other administrative duties such as filing, photocopying, collating, scanning, sorting mail, etc. Qualifications: • Bachelor’s degree is preferred, but a high school diploma is accepted with some college-completed • Weekend availability is required • Prior front desk experience supporting a busy company as a Hotel Concierge, Receptionist, or Administrative Assistant. • Ability to organize, multitask, and work under pressure while maintaining a positive, friendly attitude • Passionate about teamwork and helping others • Exceptional customer service skills and professional phone manner • Overachieving attitude and strong work ethic • Basic knowledge of real estate market terminology and practices • Bring solutions to the table not just problems You will thrive in this position if you: • Are a team player. You are passionate about helping your colleagues and approach teamwork with a positive attitude • Are energized by interacting with and helping people. You know that everyone has trouble sometimes, and seek to empower and educate our customers • Are a patient and attentive person. You understand that every inquiry is different and pay attention to the details of each conversation to deliver a great customer experience • Are comfortable with a little chaos and uncertainty. We move fast and sometimes decisions are made without all of the information Compensation: $18 hourly

• Welcome visitors by greeting, directing, and announcing them appropriately. • Answer, screen, and forward incoming phone calls providing basic information to colleagues to aid in a seamless transfer.  • Schedule showing appointments for outside Leasing Agents, update appointment calendars, and book showing appointments via our online booking system, Showmojo, when necessary.  • Check voicemails throughout the day, return phone calls, and clear voicemail messages. • Respond to customer inquiries through email and our live chat system, Crisp.  • Assist with keeping the office presentable for visitors, restock beverage fridges, notify office manager of low inventory, and assist with key return, when necessary. • Perform other administrative duties such as filing, photocopying, collating, scanning, sorting mail, etc.