OFFICE MANAGER

Genuine Home Care Agency

OFFICE MANAGER

Denver, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Office Manager Responsibilities – Non-Medical Home Care

    Oversee daily office operations and administrative workflow

    Manage caregiver schedules and client service calendars

    Coordinate client intake, onboarding, and service setup

    Maintain employee files, client records, and compliance documentation

    Assist with caregiver recruitment, onboarding, and orientation

    Monitor caregiver attendance, call-offs, and shift coverage

    Process payroll, timesheets, and billing/invoicing

    Handle phone calls, emails, and client/caregiver inquiries

    Ensure licensing, insurance, and regulatory requirements remain current

    Maintain policies, procedures, and office systems

    Support marketing/referral follow-up and community outreach efforts

    Track KPIs such as client hours, caregiver utilization, and retention

    Order office supplies and manage vendor relationships

    Prepare reports for ownership/management

    Help resolve client complaints and caregiver performance issues

    Coordinate with case managers, families, and healthcare professionals as needed

    If you want, I can turn this into a polished job description for hiring purpos