Benefits:
Bonus based on performance
Dental insurance
Health insurance
Training & development
Vision insurance
401(k)
Company parties
Flexible schedule
Position Title: Outpatient Mental Health Clinic (OMHC) Program Manager
Reports To: Chief Executive Officer (CEO)
Status: Full-Time W2 Employee
Location: Hybrid – In-Person (Glen Burnie) and Remote
Position Summary: August Rose Health Center is seeking a Part-Time OMHC Program Manager to oversee the clinical and administrative operations of our Outpatient Mental Health Clinic. This position is ideal for a licensed professional who is passionate about improving client outcomes and ensuring smooth clinic operations, while maintaining flexibility in their schedule. The Program Manager plays a vital role in supporting therapists, ensuring compliance, and coordinating with the CEO and administrative team. This role has the potential to expand to full-time as the program grows.
Key Responsibilities: Program Oversight & Compliance:
Monitor and support day-to-day OMHC operations in alignment with CARF and COMAR requirements.
Ensure timely documentation, including session notes, treatment plans, ITPRs, CSSRs, and PHQ-9/PHQ-A screenings.
Support quality assurance and participate in internal audits and CARF preparation.
Monitor follow-up care timelines for medication management clients and therapy sessions.
Clinical Leadership & Supervision:
Provide supervision to LMSWs and LGPCs as needed for licensure.
Support clinicians in navigating crisis situations, mandated reporting, and therapeutic planning.
Offer case consultation, feedback on documentation, and guidance in alignment with agency goals.
Administrative Support:
Collaborate with administrative staff to maintain therapist schedules, track caseloads, and follow up with no-show or inactive clients.
Participate in onboarding and orientation for new OMHC clinicians.
Flag performance issues and provide coaching or support to improve quality and timeliness.
Team Collaboration:
Act as the point of contact for clinical staff when the CEO is unavailable.
Lead monthly OMHC team meetings focused on collaboration, compliance, and continuous improvement.
Serve as a liaison between clinicians, administration, and the leadership team.
Qualifications:
Master’s degree in Social Work, Counseling, or a related behavioral health field.
Active LCSW-C or LCPC license in Maryland (required).
Minimum of 2 years of experience in clinical supervision or behavioral health program management.
Strong knowledge of CARF and COMAR standards and Medicaid documentation requirements.
Excellent organizational, leadership, and communication skills.
Comfortable using EHR systems (experience with INSYNC is a plus).
Preferred Skills:
Experience working with diverse populations in a hybrid care environment.
Familiarity with trauma-informed and culturally responsive care practices.
Bilingual candidates encouraged to apply.
Compensation & Perks:
Competitive hourly compensation based on licensure and experience
Flexible schedule with hybrid work opportunities
Opportunity to expand into a full-time leadership role as the program grows
Support for continuing education and licensure supervision
Flexible work from home options available.