Simple Solutions Psychotherapy is HIRING!!!!

Please come to our OPEN INTERVIEW and meet with hiring managers on the SPOT!

11/25 9am-12pm!

8350 Archibald Ave Rancho Cucamonga, CA 91730

Positions:

Mental Health Specialist Case Management Coordinator Office Assistant CHW Coordinator

Case Management Coordinator Responsibilities: Conduct patient assessments to determine their healthcare needs and develop individualized care plans Collaborate with healthcare providers to coordinate and manage patient care Monitor patient progress and make necessary adjustments to care plans as needed

Work with insurance company to communicate as needed regarding patient care

Advocate for patients' rights and ensure they receive appropriate care Maintain accurate and up-to-date documentation of patient interactions and care plans

Education and Experience:

High School Diploma or equivalent

Medical terminology and/or background preferred

Customer Service experience preferred

Mental Health Specialist Assist in running mental health programs based on contract availability. Examples of contracts are: providing groups to incarcerated youth, psychoeducational workshops to students and members of the community, and providing mental health/peer support. Mental health specialists will assist with gathering contact information to secure contracts and assist therapist staff in allocating resources for future reference. Working conditions are on a per contract basis, office hours vary throughout the week, office environment may require the use of computers, laptops, telephones, copiers, printers, and carrying items up to 15 pounds in weight. Mental health specialists may sit and stand for long periods of time throughout the working day.

Office Assistant Oversee and support all administrative duties in the office and ensure that office is operating smoothly

Manage office supplies inventory and place orders as necessary

Perform receptionist duties: greet visitors, and answer and direct phone calls

Receive and sort incoming mail and deliveries, and manage outgoing mail

Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure

Identify opportunities for process and office management improvements, and design and implement new systems

Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports

Make outbound calls to members to offer current programs resources

CHW Coordinator Community Health Workers who will build supportive working relationships with Enhanced Care Management (ECM) patients to fully understand patients’ needs. CHW Certified required

Duties include, but are not limited to, the following: • Assist ECM patients in getting the most of their Primary Care Physician (PCP) and specialty provider visits by conducting pre and post visit contacts using “Pre visit” and “Post visit” patient facing forms. • Provide accompaniment to PCP, specialty, and social service visits as needed to provide emotional support and gain further understanding of patient’s deficits when engaging with service providers. • Evaluate patient’s levels of health literacy and translate communications with providers and nursing staff. • Conduct assessments including, but not limited to CHA, PHQ9, and BAM. • Evaluate patient needs and referral to appropriate resources to address social determinates of health on an ongoing basis. • Provide medication review with patients at their home or at the clinic, which includes providing patient with a pill box and individualized plan for filling the pill box, as instructed by Registered Nurse Case Manager (RNCM). • Provide assistance in applying for and connecting with public and community benefits and resources, including educating patients on qualifying criteria for various benefits and resources. Enhanced Care Management (ECM)